- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS applications
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assigned Managed Google Play Public Web App
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Knox Manage: Map key for Walkie Talkie
The Microsoft Teams mobile app includes a Walkie Talkie mode, which provides a push-to-talk experience using cloud-based communications over Wi-Fi or cellular connections. This experience is especially effortless on the Galaxy XCover Pro, a ruggedized phone purpose-built for frontline workers. The XCover Pro has three programmable buttons: Push-to-Talk (PTT, also called XCover), Top (also called Emergency), and Side. By mapping the PTT key to MS Teams, you can use the device as a Walkie Talkie, simply pressing a button to talk with team members, even when the device is locked.
Read on to learn how to use the Knox Service Plugin in Knox Manage to map the XCover Pro PTT key to the MS Teams app.
Minimum system requirements
- Samsung Account and samsungknox.com account
- Devices enrolled in Knox Manage
- Access to KM portal
- Knox Platform for Enterprise or Knox Suite license
- Microsoft Teams account (a Microsoft account)
- Microsoft Teams premium license
Get started
Preconfigure for key mapping using the KM portal
Before you can set up target devices for use as Walkie Talkies, you must set up the appropriate device configuration profiles on the KM portal, as follows:
- Go to samsungknox.com, click Sign in, and log into your Samsung account.
- From your dashboard, launch Knox Manage by clicking LAUNCH.
- Enable Android Enterprise and the Knox Service Plugin.
- Ensure you have an active Knox Manage & Knox Platform for Enterprise or Knox Suite license.
- Add the Microsoft Teams application: From the left menu, click Application > Add. Add public applications using Managed Google Play Store and Assign Managed Google Play applications.
- Enroll the XCover devices, in this case using Knox Mobile Enrollment. Learn more about using Samsung Knox Mobile Enrollment from the KM portal.
- From left menu, click Profile > Add and enter a profile name.
- Click Platform, ensuring Android Enterprise and Samsung Knox are selected.
- Click Save & Set Policy.
- Click Samsung Knox > Knox Service Plugin.
- In Debug Mode, select True, then go to Device-wide polices (Device Owner).
- In Enable device policy controls, select True, then go to the Device Key Mapping (Premium) menu.
- In Enable Key Mapping Controls > Enable PTT/Slide Key Mapping for Microsoft Teams, select True.
Set up the XCover Pro device
In this example, we've used Knox Mobile Enrollment to enroll the device. If you used another enrolment method, the steps will look different.
- Power on the XCover Pro device and tap the blue arrow to continue.
- To use Mobile Data for network data, turn it on; then click Next.
- Agree to the license agreement and click Next.
- Enable Internet access, through either mobile data or Wi-Fi.
- Select the desired network and click Next.
If you are connected to the network, your Knox Mobile Enrollment profile is downloaded to the device. - Enroll the device: In Set up your phone, click Accept & continue.
Device registration is automatic. You can now use Knox Manage to view and configure the enrolled device. Registration ends with a view of the Knox Manage Agent application.
Confirm device setup
Confirm that your device was set up properly as follows:
- In Knox Manage, confirm that the device was enrolled and shows in the device list. If the device is included in this list, the Knox Service Plugin can access the device information and settings.
- Check if the implemented policy works properly. Go to the Device menu, find the device in the device list, and click the Device Name.
- Click the Profiles tab
- Click the Applied Policy tab.
The policy sent to the device using the Knox Service Plugin is displayed in the list, and the key active items are marked with Success in the Status column. - Check the status of the policies in the Knox Service Plugin: Click Configuration on (date of last update) to see the general profile information. Expand the Configuration results to see a diagram of the submitted policies in the Policies received.
Configure Microsoft Teams on the device
To configure MS Teams on your target device, do as follows:
- After the device is successfully registered with KSP, the Microsoft Teams application is installed on the device automatically.
- Log in to your Microsoft account (login@domain.com): Tap Sign in and when prompted provide your password.
- Tap More in the bottom right-hand corner of the application.
- When you prompted, tap Walkie Talkie.
- Expand the Channel menu to join the applicable communication group.
- You must now create or join an appropriate channel for Walkie Talkie communication. In the list of channels shown here, tap Channel, and either create a new channel or tap to select an existing channel.
- Tap Connect. You can now communicate using this channel.
- Press and hold the Push-to-Talk button on the left side of the device to start communicating instantly with participants on the channel. Release the button when you've finished talking to hear others talking.