- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Device key
mapping for rugged devices
Refer to the following Device key mapping options to map app functions to a rugged device's hardware keys.
Device key mapping can be supported using either a KPE Premium, Knox Suite, or Knox Platform for Customization (KPC) license.
KPC is a light version of KPE focusing on customization capabilities.
Keep in mind, there is a precedence amongst key mapping settings that can make using them together problematic. For tips on setting key mapping controls collectively, go to: Key mapping considerations.
For information on integrating a hardware key re-mapping configuration directly with the Samsung Knox SDK, go to: Hardware key re-mapping.
For general information on device key mapping, go to Device key mapping overview.
For information on device key mapping for non-rugged devices, go to Device key mapping for non-rugged devices.
-
Set the Enable Key Mapping Controls value to True to
utilize a group of controls to map device key configurations for a
specified application. This setting must be set to True to
utilize the options and controls in this key mapping section. Setting
this value to False restricts hardware key mapping capabilities.
The following hardware key mapping options are available:
-
Provide the Package Name<string>
of the application receiving the customized key mapping
configuration. Once the package name is defined, refer to the
following key mapping options:
- Top_Key_Short_Press
- Top_Key_Long_Press
- XCover_Key_Short_Press
- XCover_Key_Long_Press
- Side_Key_Double_Press
-
Provide the Package Name<string>
of the application receiving the customized key mapping
configuration. Once the package name is defined, refer to the
following key mapping options:
- Set the Enable PTT/Side Key Mapping for Microsoft Teams value to True to enable key mapping support to pass an intent for a Microsoft TEAMs application package.
-
Set the XCover/Active key mapping for specific application value
to True to enable key mapping for a specific hardware press
action and application package.
- Define the Package Name of the application (.apk) receiving the XCover/Active key mapping actions.
- Enable Samsung Intent to ignore any custom intent definitions for key press and key release defined below.
- For Intent for Key press, specify the name of the Android intent used to handle the key press event.
- For Intent for Key release, specify the name of the Android intent used to handle the key release event.
-
Set the Top key mapping for specific application value to
True to enable key mapping for a specific hardware press action
and application package.
- Define the Package Name of the application (.apk) receiving the Top key mapping actions.
- Enable Samsung Intent to ignore any custom intent definitions for key press and key release defined below.
- For Intent for Key press, specify the name of the Android intent used to handle the key press event.
- For Intent for Key release, specify the name of the Android intent used to handle the key release event.
-
Set the
Enable Key Mapping to Launch applications control
<bundle>
to launch a specific enterprise application package
<name>
and configure the button press intent and override default intent if
applicable. Once the package is defined, refer to the following key
mapping options:
- Top_Key_Short_Press
- Top_Key_Long_Press
- XCover_Key_Short_Press
- XCover_Key_Long_Press
- Side_Key_Double_Press
Key mapping considerations
When enabling key mapping controls, policies are applied according to a set order of precedence.
Keep the following usage scenarios in mind when planning your key mapping configuration:
- Among B, C, D, and E, the precedence order is B > C > E for the XCover Key, and D > E for the Top Key.
- If just B and C are enabled, B is applied.
- If just B and E are enabled, B is applied for the XCover Pro. E is supported on both XCover Key and Top Key, with Top Key settings applied.
- If just C and E are enabled, C is applied for the XCover Key. E is supported on both XCover Key and Top Key, with Top Key settings applied.
- If just D and E are enabled, D is applied for the Top Key. E is supported on both XCover Key and Top Key, with XCover Key settings applied.
- If B, C, D, and E are all enabled, B is applied for the XCover Pro. D is applied for the Top Key.