- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Legacy Knox E-FOTA products
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
If you haven't yet, review the minimum requirements for the Knox Platform for Enterprise.
Sign up for the Knox portal
Knox licenses are managed from your Samsung Knox portal account. Your Knox portal account provides access to various Knox tools through the My Knox page. This includes Knox license key validation, the Knox Bluetooth & USB Smart Card client, the Android VPN client for Knox and more. Your account also allows you to manage your license keys and create support tickets if you are having issues with a product.
If you haven't yet, sign up for a Knox Portal account.
Get a Knox license
A Knox license is needed to activate Knox Platform for Enterprise on a device. Samsung's web-based Knox Platform for Enterprise (KPE) system manages the entire lifecycle of Knox licenses including ordering, license generation, activation tracking, validation, and quantity checking. Starting July 1, 2021, Samsung provides you with Knox Platform for Enterprise (KPE) Premium — also known as Commercial — licenses at no cost.
See Knox licenses for information on how to obtain and activate a Knox license.
Allow firewall access
You must ensure your enterprise devices have access to Samsung Knox servers. When you activate Knox services, your devices will verify their license keys and exchange data with the Knox servers. Devices periodically check their licenses a few times a week.
If your enterprise is behind a firewall, you must add our Knox servers to your firewall's allowlist. For details, see How do I allow Knox services to contact Samsung servers?
Set up your UEM
Enterprises manage Samsung Knox devices through a Unified Endpoint Management (UEM) system, also known as an Enterprise Mobility Management (EMM) or a Mobile Device Management (MDM) system.
Through a UEM system, you can set up the following:
- Android Enterprise
- Managed Google Play
- AppConfig, to configure app settings centrally
- Knox Platform for Enterprise, both standard and premium features
- Knox Service Plugin, for zero-day access to new Knox features
To get started setting up Knox in UEM systems, see Knox in UEMs.
