- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
If you haven't yet, review the minimum requirements for the Knox Platform for Enterprise.
Sign up for the Knox portal
Knox licenses are managed from your Samsung Knox portal account. Your Knox portal account provides access to various Knox tools through the My Knox page. This includes Knox license key validation, the Knox Bluetooth & USB Smart Card client, the Android VPN client for Knox and more. Your account also allows you to manage your license keys and create support tickets if you are having issues with a product.
If you haven't yet, sign up for a Knox Portal account.
Get a Knox license
A Knox license is needed to activate Knox Platform for Enterprise on a device. Samsung's web-based Knox Platform for Enterprise (KPE) system manages the entire lifecycle of Knox licenses including ordering, license generation, activation tracking, validation, and quantity checking. Starting July 1, 2021, Samsung provides you with Knox Platform for Enterprise (KPE) Premium — also known as Commercial — licenses at no cost.
See Knox licenses for information on how to obtain and activate a Knox license.
Allow firewall access
You must ensure your enterprise devices have access to Samsung Knox servers. When you activate Knox services, your devices will verify their license keys and exchange data with the Knox servers. Devices periodically check their licenses a few times a week.
If your enterprise is behind a firewall, you must add our Knox servers to your firewall's allowlist. For details, see How do I allow Knox services to contact Samsung servers?
Set up your UEM
Enterprises manage Samsung Knox devices through a Unified Endpoint Management (UEM) system, also known as an Enterprise Mobility Management (EMM) or a Mobile Device Management (MDM) system.
Through a UEM system, you can set up the following:
- Android Enterprise
- Managed Google Play
- AppConfig, to configure app settings centrally
- Knox Platform for Enterprise, both standard and premium features
- Knox Service Plugin, for zero-day access to new Knox features
To get started setting up Knox in UEM systems, see Knox in UEMs.
