- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
How to manage Knox Workspace using Microsoft Exchange ActiveSync
Environment
- Knox Platform for Enterprise (KPE)
- Knox Workspace
- Microsoft Exchange ActiveSync
How do I manage Knox Workspace containers using Microsoft Exchange ActiveSync?
Microsoft Exchange ActiveSync (EAS) is a synchronization protocol that enables mobile device users to access email, calendar, contacts, and tasks from their organization's exchange server. But what is less commonly known is that IT admins can use their exchange server to manage Knox container apps and policies.

Advantages of using EAS inside the Knox container
You can set up EAS accounts in both the personal environment as well as the Knox container. The main reason why you should configure it inside the Knox container is to prevent data leakage.
Let's say you set up an EAS account in the personal environment. When you download an email attachment or file and store it in the internal memory or SD card:
- The file is not encrypted by default.
- The file can be freely accessed by any app downloaded from Google Play
- The unsecured file is vulnerable to unauthorized distribution by malicious apps
- The SD card can be stolen, or the file can be transferred to a PC through USB.
On the other hand, setting up an EAS account inside the Knox container lets you avoid these potential security issues. With email attachments that are saved in the Knox container:
- The file is encrypted by default.
- The file is protected by SE for Android, and cannot be accessed by apps downloaded from Google Play into the personal space or distributed by malicious apps that do not have the proper authorization.
- The file cannot be saved to an SD card or transferred to a PC through USB.
Managing policies for the Knox container
Typically, IT admins use a third-party EMM solution to manage devices and Knox containers, using a full complement of supported policies. EAS is another tool available to IT admins. One scenario is if EAS is already configured for a wider range of device platforms in an enterprise, IT admins can use EAS to push policies to all configured platforms.
Through EAS, IT admins can perform these selected functions 'inside' the Knox container:
Container management
- EAS policies: set the policy refresh interval, require manual sync when roaming
- Password policies: enable policies, set expiration, set min length, set alphanumeric requirement, set max failed attempts
- Data encryption: in transit (SSL), at rest
- Device lock after inactivity
- Remote lock and wipe of Knox container
- Browser: allow/disallow
- Camera: allow/disallow
- E-mail: allow/disallow personal POP or IMAP accounts, HTML e-mail
- Encryption: allow S-MIME encryption algorithm negotiation, soft certs, signed S-MIME algorithms/messages
- Attachments download: allow/disallow
- Maximum attachment size (default is unlimited)
- Maximum email age filter, body truncation size
- Policy refresh interval
All other EAS policies cannot be managed in the Knox container. These include password recovery, password reset (the password must be reset through an EMM), Bluetooth/Wi-Fi access, Internet sharing/tethering, IrDA, text messaging access, and storage card access.
Related articles
- Exchange ActiveSync - see Microsoft Technet Exchange ActiveSync.
- Knox containers and how the preloaded email, calendar, and contacts apps work - see the Knox User Guide (enterprise or personal edition) on the Knox web portalSupport page.