Menu

Why does the Knox Workspace container hide my email content on the lock screen?

NOTE - This KBA references the Knox Workspace, which is a feature of Knox Platform for Enterprise. 
[Environment]
Any device using a Knox Workspace. 

[Issue]
Knox email notifications do not show any content, even if device notifications are enabled to show content on the lock screen. 

[Cause]
For security reasons, content is hidden for Knox Workspace notifications. This is to make sure no one can read, record, or otherwise access the content of email notifications coming from your secure Workspace. 

[Resolution] 
None, this behavior is intentional. 
Share it: