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Why does my Knox email client display the wrong email attachments?

Article ID: 115012262008 | Last Review: September 1, 2017 | Revision 1
 
[Environment]
All Samsung mobile devices affected.

[Issue]
If you have two attachments in an email with the same name, opening the second attachment will open the first attachment.

[Cause]
There was a bug in the Samsung email app.

[Resolution]
The fix is available in the Email app version 4.0.81 or higher. Update your device firmware to the latest available Android OS to fix.