- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
KPE Frequently Asked Questions (FAQs)
Before purchase FAQs
- What version of Knox Platform for Enterprise is running on my device?
- What devices currently support Knox Platform for Enterprise?
- Which Knox devices support attestation?
- What SSO options does the Knox framework support?
- Is there a limit to the number of apps within a Knox Workspace container?
- What is a Knox Platform for Enterprise license?
- What is a Knox Platform for Enterprise Premium license?
- What happens to the Knox Workspace container if the license expires?
- [Video] Knox Platform for Enterprise: Introduction
- [Video] Knox Platform for Enterprise: Overview
- Do you get a separate bill for data and voice used in the Knox Workspace container?
- What happens to the Knox Workspace container if the device is rooted?
- Does the Knox Workspace container use separate storage? Will there be a specific amount of storage allocated, or can I set storage limits?
- What information is collected when Knox Platform for Enterprise communicates with the server?
- What do you mean when you say Knox Platform for Enterprise is compatible with numerous EMM solutions?
- What do you mean by "backed by the hardware-based Knox platform security"?
- Is Knox Platform for Enterprise compatible with all Android devices and other OSes?
- Is the Knox platform certified by the US government?
- What happens if I root my device that is running a Knox service?
Technical FAQs
- What is a Knox automatic license seat release?
- How do I add more Knox seats (activations) to an existing Knox license key?
- Can third-party apps programmatically launch the Knox Workspace container?
- Our corporate devices are behind a firewall. How do I enable Knox Platform for Enterprise devices to contact Samsung servers?
- How do I troubleshoot Knox Platform for Enterprise issues?
- How do I set up Knox Platform for Enterprise in my enterprise for the first time?
- How do I set up SSO inside the Knox Workspace container?
- How do I set up VPN's inside the Knox Workspace container?
- What is Knox Quick Access and how does it work?
- Can I use an Android Virtual Device (AVD) to simulate the Knox Workspace container?
- Our corporate devices are behind a firewall. How do I allow Knox services to contact Samsung servers?
- How do I activate a Knox Workspace license without an internet connection?
- How do I update my device to the latest version of Knox Platform for Enterprise?
- Are Bluetooth, Bluetooth Low Energy, and NFC available inside the Knox Workspace?
- Can I use containers from different vendors simultaneously?
- How do I combine the number of seats in two Knox license keys?
- Can I take screenshots in the Knox Workspace?
- What is a Knox Warranty Bit and how is it triggered?
- What can I do to manage/backup/move my data inside the Knox Workspace container?
- How do I install apps inside the Knox Workspace?
- Which device types are supported by Knox solutions?
- What is SE for Android?