- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
What is the Knox Platform for Enterprise Premium license?
Samsung is pleased to announce that beginning on July 1, 2021, we plan to provide Knox Platform for Enterprise (KPE) Premium licenses at no cost. Samsung’s KPE extends beyond the core security and management functions embedded in the Android operating system. KPE protects Samsung devices with advanced security and management features that are more granular and unique. KPE licenses are designed to be activated and managed from within your existing unified endpoint management (UEM) infrastructure, and are also included as part of Samsung’s Knox Suite. The KPE Premium license includes 10,000,000 seats which expire in 2 years from date of activation.
FAQs
- Which Knox Platform for Enterprise (KPE) licenses are affected by this policy change?
All paid KPE licenses (KPE-Premium and KPE-Customization, both Cloud and On-Premise) are affected by this new KPE policy. Knox Dual Data-At-Rest (DualDAR) and Knox Universal Credential Management (UCM) capabilities are not included in this policy change. These solutions remain separate, paid licenses for those customers that require them.
- Are other Knox products affected by this pricing change?
Only KPE (KPE-Premium and KPE-Customization, both Cloud and On-Premise) is affected by this policy change.
- Does this policy change impact other solutions within the Knox product portfolio?
No, KPE pricing policy change doesn’t apply to KPE-DualDAR, KPE-UCM, Knox Suite, Knox E-FOTA, Knox Manage, Knox Configure, and Knox Capture.
- What is Samsung’s KPE pricing policy before July 1, 2021?
Existing KPE pricing policy continue to be in effect until July 1, 2021. Please contact your local Knox reseller or Samsung representative to get assistance with special pricing/ promotions during this interim period (until July 1, 2021).
- I have license keys that expire before July 1, 2021. What should I do?
Existing KPE pricing policy continues to be in effect until July 1, 2021. Please contact your local Knox reseller or Samsung representative to get assistance with renewing your existing license key if it expires before July 1, 2021.
- I have license keys that expire after July 1, 2021. Do I need to take any action?
Existing KPE Cloud licenses are updated automatically after July 1, 2021. No action is needed from customers or Knox resellers to extend existing cloud keys. Customers will receive notifications regarding automatic renewal of existing KPE Cloud license keys. KPE On-Premise license key extensions can be extended as needed by customer request. Please contact your Samsung representative to get assistance with KPE On-Premise license needs.
- Will Samsung issue refunds for KPE licenses purchased prior to this announcement?
Samsung will fulfill contractual obligations such as warranty and tech support until the end of the existing KPE license, no refunds will be issued.
- What happens to existing license keys? Do they need to be removed or updated within any IT infrastructure?
Samsung provides any necessary licensing updates (2 years and 10,000,000 copies) to eligible KPE Cloud customers so that they can continue to use their existing licenses beyond July 1, 2021. No action is required for KPE Cloud customers. KPE On-Premise license keys can be extended as needed. Customers should contact their Samsung representative to get assistance with KPE On-Premise licenses.
- How will Samsung support existing KPE customers once it is free?
Samsung will continue to carry contractual obligations such as warranty and tech support until the end of existing KPE licenses. Customers experiencing issues with their KPE deployment or with any Knox product, may submit a ticket via Samsung Knox Support. Customers that need dedicated support can purchase Samsung’s Enterprise Technical Support offering.
- I do not use my Samsung devices with a UEM (they are unmanaged). How can I take advantage of KPE?
KPE capabilities can be embedded directly within mobile apps to create unique solutions on Samsung devices. Customers can gain access to these unique capabilities via our Knox partner solutions. Customers may also embed KPE features within their own in-house apps to leverage the power of our platform for their deployments. Starting on July 1, 2021, customers can request a free KPE key at samsungknox.com. Prior to July 1, 2021, please contact your Samsung representative or Knox reseller to get assistance with special pricing/promotions during this interim period.
- I’m not using KPE today. What value does KPE offer my deployment?
KPE is Samsung’s government-grade mobile solution for IT admins to manage and secure Samsung phones, tablets, and watches for business. It provides a set of advanced and unique mobile device security management features to the underlying Android OS, enabling Samsung customers to achieve higher security standards. To learn more about KPE:
- Visit our KPE page on SamsungKnox.com
- Download our KPE whitepaper
- Contact your Samsung representative to request a Knox overview session.