- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
KME (KCS 1.40) release notes — September 1st, 2021
Consolidate notification emails across services
Previously, when users signed up for multiple Knox services from the unified Knox Admin Portal, they received multiple notification emails. Going forward, all notification emails from the unified Knox Admin Portal are sent in a single notification email. Going forward, users can only receive notification emails from services that are set to show on the left navigation pane. This change applies to all Knox services, namely: Knox Portal, Knox Configure, Knox Mobile Enrollment, Knox E-FOTA, Samsung Care+ for Business, Knox Asset Intelligence, and Knox Manage.
Device Sync for various Knox services
When registering devices to a customer from the Reseller Portal (RP), you cannot specify the Knox service. So, when a customer subscribes to a service, all devices registered from the RP are automatically synced to the registered services. This automatic sync results in all devices, even devices not currently in use, are uploaded to the services resulting in massive data usage. This release introduces a new feature where users can manually sync devices with the appropriate Knox service from the Knox dashboard. The new process works as follows:
- The user registers for KCS services using the unified Knox Admin Portal, but the devices from the Reseller Portal are not synced automatically.
- When the user first logs in to the unified Knox Admin Portal, a Show/Hide Service page shows. The user can select the appropriate service from this location.
NOTE — Once set up, the user can choose to add or remove services using the Show/Hide Service buttons on the left navigation menu.
- After selecting all services, the user clicks Confirm. The user must select at least one service; without which they cannot proceed to the next step.
- After confirmation, the device sync notification shows and the added services show on the left hand navigation menu.
- Once the device information is synced, hiding the added services does not remove the devices’ information from the database. If the user were to add the service again, all information synced previously is still visible. If a device sync was not successful, users can manually run the sync process again.
Remove Samsung app auto-install features in KES client
KME client has been installing Samsung Internet and Samsung Email apps (if they are not preloaded in the device) during out-of-box enrollment process to resolve errors from certain Knox APIs—for example BrowserPolicy and EmailPolicy—due to their absence in the device.
These days most EMMs provide app management feature using MGP and many customers have used it. Due to the low usage of those Knox APIs and longer enrollment time caused by app download and installation, KME is deprecating the feature from this release. After the update, if you want to manage Samsung Internet and Samsung Email, you must install and manage them using MGP.
For more information, see Knox Mobile Enrollment stops installing Samsung Internet and Samsung Email apps.