- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Knox Mobile Enrollment 21.11 release notes
Starting with this release, Knox product versioning will be named based on dates, specifically the year followed by the month. For example, this November 17, 2021 release—what would have been Knox cloud service 1.41—uses 21.11 as the version name.
End of support for Internet Explorer 11
Microsoft announced that they will end support for Internet Explorer 11 (IE11) on June 15, 2022. In preparation for this, as of 21.11 (November 18, 2021), solutions on the Knox cloud service are no longer supported on Internet Explorer. The Knox cloud service is best accessed on Microsoft Edge, Google Chrome, or Mozilla Firefox.
Allow option to skip start of managed provisioning enrollment flow
Knox Mobile Enrollment (KME) now offers the option to skip the first step of Android Enterprise's managed provisioning enrollment flow. This allows you to skip the message that the device belongs to your organization for devices that are on Android 12 and above. The default value is checked, and you can unselect the checkbox if you prefer to follow all steps of the enrollment flow.
Add new MDMs in Android Enterprise profile drop-down selection
To create a KME profile, you would open the dashboard and click Create Profile. From there, you would select the Android Enterprise profile type and fill out the basic information page, which includes a drop down to pick your MDM. If you wanted one that wasn't listed on the drop-down menu, you would have to select Other and paste in your agent APK. This latest release adds two new partners in the drop-down—Headwind and Urmobo. For more information on creating profiles, see the profile configuration documentation.
Remove Force DO/Let MDM choose option for profiles
Prior to this release, there was a Force DO/Let MDM choose option on the Android Enterprise profile setup page. This option will be removed and all profiles will now work as Let MDM choose (DO or WP-C) as the default and mandatory choice. This change streamlines the process, and will cover all customer use cases. Note that all existing profiles will be automatically changed to this option.
Set Disable System app as default value for Profile settings menu
Instead of presenting options to set either Leave all system apps enabled or Disable System Applications on the Android Enterprise profile settings screen, the default value is now set to the latter. This allows the settings screen to have the same policy on the console as the API, which is more convenient, as usage stats show that most customers choose the disable option.