Bulk device operations

Knox Mobile Enrollment allows you to easily assign profiles to a large number of devices in your fleet at a time. In bulk, you can:

• Assign one or more Android Enterprise or Android Enterprise (Advanced) profiles and device user credentials using a CSV file.
• Upload one or more device user credentials.
• Delete one or more devices.

Assign user credentials in bulk

Assign a profile and users to devices

You can assign a single profile to up to 10,000 devices at a time. While you’re doing this, you can also assign existing users to these devices, set their password, and optionally pass bespoke JSON data about the device to the EMM.

You first need to prepare a CSV file that contains the following fields:

To assign user credentials and a profile to multiple devices at a time:

1. On the Devices page, open the Bulk actions tab.

2. Click Assign user credentials and same profile.

3. Select a CSV file containing device IMEIs and user credentials.

4. (Optional) Configure profiles and tags:

   1. Select a profile from the Modify profile of selected devices list. You can also click Clear profiles to unassign a profile and remove profile assignments from multiple devices in the uploaded CSV file.

   2. Enter one or more Tags for the devices.

5. Click Submit.

Assign user credentials and multiple profiles

You can assign credentials and profiles for up to 100,000 users at a time. You first need to prepare a CSV file that contains the following fields:

When assembling a CSV file for assigning multiple profiles, the profile currently assigned to the device will be retained if you don’t fill the profile column in the file.

To assign one or more profiles to a batch of device users at a time:

1. On the Devices page, open the Bulk actions tab.
2. Click Assign user credentials and different profile. Here, you can assign multiple profiles to different device users.
3. Select a CSV file containing IMEIs and user credentials.
4. Click Submit.

Assign profiles

You can assign credentials and profiles for up to 100,000 users at a time. You first need to prepare a CSV file that contains the following fields:

When assembling a CSV file for assigning multiple profiles:

• The profile currently assigned to the device will be retained if you don’t fill the profile column in the file.

• You can assign profiles to devices without providing user credentials. This functionality is true for both Android Enterprise and Android Enterprise (Advanced) profiles.

To assign one or more profiles to a batch of device users at a time:

1. On the Devices page, open the Bulk actions tab.
2. Click Assign profile. Here, you can assign multiple profiles to different devices.
3. Select a CSV file containing IMEIs and profiles.
4. Click Submit.

Upload user credentials in bulk

You can also import the device user credentials of up to 10,000 users from a CSV file at a time. You first need to prepare a CSV file that contains the following fields:

1. On the Devices page, click Bulk actions.
2. Upload the CSV file and click Submit.
3. Click Upload user credentials.

Delete devices in bulk

You can also delete up to 10,000 devices from your tenant at a time based on a CSV file. You first need to prepare a CSV file that contains the following field:

To delete devices in bulk:

1. On the Devices page, open the Bulk actions tab.
2. Click Bulk delete.
3. Upload the CSV file and click Submit.
4. Click Confirm to complete the deletion.