- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Get started carousel and auto tour
This topic describes how to navigate and review the content of the KME get started carousel, and the KME console auto tour that displays immediately thereafter. These resources display only when a new user initially logs into KME, and are designed to assist new users in understanding central KME functions and better navigate the KME console.
Navigate the get started carousel and auto tour
Once your required Samsung and Knox Portal accounts are created and you first login to Knox Mobile Enrollment, a get started carousel displays describing the main tasks required to add devices, create profiles, and assign and enroll devices.
- A Welcome screen displays once initially logged into KME. Select the > on the right-side of the screen to proceed to the next screen in the get started carousel flow. Select SKIP TOUR to bypass the get started carousel and proceed to the KME console auto tour.
- The Add Devices screen describes how the devices you have purchased from your reseller are automatically uploaded into your KME account on your behalf. You also have the option of using the Knox Deployment App (KDA), available from the Google Play store, to add devices automatically using a KME configured device profile.
For information on configuring devices, uploading devices, and deleting devices using the KME console, go to: Configure devices.
For information on the Bluetooth, NFC and Wi-Fi enrollment options available to the KDA, go to: Samsung Knox Deployment App.
- Select the > on the right-side of the screen to proceed to the next screen in the get started carousel flow. If necessary, use select < to return to the get started Welcome screen. Select SKIP TOUR to bypass the get started carousel and proceed to the KME console auto tour.
- The Create profiles screen describes using KME to manage multiple MDM/EMM profiles for use with different device enrollment settings.
Use the KME console to add new profiles, edit existing profiles and delete obsolete profiles as devices either initially enroll in KME or require update. Remember, before you can enroll devices into KME, you need to create a profile or edit an existing profile to meet enrollment requirements.
For information on using the KME console to create enrollment profiles, go to: Create profiles.
For information on using the KDA to push a KME created profile to a device, go to: Samsung Knox Deployment App.
- Select the > on the right-side of the screen to proceed to the next screen in the get started carousel flow. If necessary, use select < to return to the get started Add devices screen. Select SKIP TOUR to bypass the get started carousel and proceed to the KME console auto tour.
- The Assign & enroll devices screen describes KME as the quickest and most automated means to enroll large numbers of devices into your MDM/EMM for corporate deployments.
- Select the GOT IT button when you have completed reviewing the contents of the get started carousel. Once selected, you will not encounter any of the carousel screens again in subsequent KME logins.
- The display of the All set! screen signifies the end of the KME get started carousel. Select the NEXT button to transition to the KME auto tour.
The KME auto tour only displays once, and like the carousel is not displayed again in subsequent KME logins. The auto tour consists of a series of tooltips within the KME console that describe navigation tips, support resources, and account information. The auto tour tooltips point to the following console navigation options:
- Collapsible sidebar — Describes how to collapse the console sidebar navigation menu for console display optimization.
- Bulk actions — Describes how to access the KME bulk actions button from the left navigation sidebar for access to bulks actions from one location.
- Support and feedback — Describes the sidebar navigation buttons used to contact Samsung Support and provide feedback.
- Account information — Describes how to access your user icon from the top of the console to access your customer ID and log out of the KME console.
- Once you have completed the KME get started carousel and auto tour. Consider any of the following additional KME enrollment activities:
- Select devices to configure from within the Devices > UPLOADS or Devices > ALL DEVICES screen. For more information, go to: configure devices.
- Use a .CSV file to export the device list in bulk, prepare your device information, and upload the configuration back into the Knox Mobile Enrollment portal. For more information, go to: configure devices and navigate to Bulk device configuration.
- Download the Knox Deployment application from the Google Play Store. For more information, go to: Samsung Knox Deployment App.