- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- White paper
- Admin Guide
- Knox Service Plugin
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Manage
- Introduction
- Release Notes
- Getting Started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Knox E-FOTA
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Knox Managed Service Provider (MSP) provides a single pane of glass to remotely manage Knox services on behalf of enterprise customers.
Samsung authorized MSP partners can save time by using a single Samsung account to authenticate themselves, then using a single MSP portal to onboard multiple customers, manage their Knox services, and deploy onto their enterprise devices.
NOTE — Currently, Knox MSP provides access to the Knox Configure service. We plan to add other services such as Knox Mobile Enrollment soon.
Use cases
The following partners can use Knox MSP:
- Managed Service Providers
- Onboard customers for Knox cloud services without requiring Samsung Account creation for each customer and Samsung admin approval for each service.
- Deploy and manage devices in Knox cloud services on behalf of their customers using the MSP Portal.
- Migrate existing KCS customers looking to outsource IT services.
- Carriers
- Work with MSP partners to deliver Knox cloud services to customers without requiring multiple manual steps.
- Distributors, Value-Added Resellers
- Use Knox cloud services as part of a managed services portfolio.
- IT Consulting, Solution Providers
- Offer Samsung device based solutions to enterprise customers.
Prerequisites
To become a Knox MSP partner, you need the following:
- A Samsung account, for an MSP only, not for each customer your MSP supports.
- An approved MSP service registration form, as described in Get started.
- Firewall exceptions to extend beyond your local network and connect to Knox cloud servers.
- A supported browser: Firefox, Chrome. Internet Explorer is not recommended.
You cannot already be an administrator for Knox Configure.
Get started
| Content | Description |
|---|---|
| FAQs | Answer common questions about Knox MSP and how to use it. |
| Glossary | Review terms and conventions used somewhat uniquely with Knox MSP. |
| Before you begin | Set up your Samsung Account and apply for a Knox MSP account. |
| Navigate the MSP portal | Browse the layout of the Knox MSP portal. |
| Check your personal dashboard | Review event notifications from different customer systems. |
| Manage customers | Register customers and add Knox services to manage on their behalf. |
