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MSP firewall exceptions

You might need to set up firewall exceptions to extend beyond your own local and protected network domains and securely reach and connect to the Knox Managed Service Provider portal and its supporting Knox server resources.

These server resources can include the following Knox services:

  • Samsung license Servers - When you activate Knox services, devices need to verify their license keys. Devices periodically check their licenses a few times a week.
  • Samsung SDS IAM & EMM - If utilizing an EMM, devices will need to access Web based EMM consoles and storage sites.
  • Samsung ActiveSync Server - If using Exchange ActiveSync, you will require an ActiveSync Server connection so the Email client can successfully reach the ActiveSync Server.
NOTE - If your enterprise is highly regulated, and does not permit a connection with an external server, you can request an on-premise Knox Server, which handles license verification within your firewall. Samsung charges an extra fee for this service. For more information, contact your Samsung representative or reseller.

Ports 443 and 80 must be open within your local network domain to reach Knox server resources.

NOTE - MSP can utilize both Amazon Web Services (AWS) and Google Firebase. Both services may also warrant whitelisting within your organization's firewall policy.

For information on the AWS that may require whitelist inclusion, go to: https://ip-ranges.amazonaws.com/ip-ranges.json.
For information on the Google Firebase services that may require whitelist inclusion, go to:https://firebase.google.com/docs/cloud-messaging/concept-options#ports_and_your_firewall.

The following table lists the portal exemptions required:

URL Port Knox server resource

*.samsungknox.com *

*.secb2b.com

443/80

Knox Configure

Knox Identity Management

Single Sign On (SSO)

Knox Portal

*.samsung.com 443/80

SEAP

Samsung Account

License servers for Knox products

The following Knox license server resources may require whitelisting depending on your organization's IT policies. Additionally, if your organization's IT policy restricts the use of a (*) to abbreviate a domain name, the FQDN may be required to reach a Knox license server. Refer to the following license server destinations per region:

Global

URL Port  
analytics.samsungknox.com -

 

prod-knoxlog.secb2b.com -

 

account.samsung.com 80|443

 

Americas

URL Port  
gslb.secb2b.com 443

 

us-elm.secb2b.com 443

 

us-prod-klm-b2c.secb2b.com 443

 

us-prod-klm.secb2b.com 443

 

usprod-knoxlog.secb2b.com -

 

EMEA

URL Port  
gslb.secb2b.com 443

 

eu-elm.secb2b.com 443

 

eu-prod-klm-b2c.secb2b.com 443

 

eu-prod-klm.secb2b.com 443

 

euprod-knoxlog.secb2b.com

-

 

China

URL Port  
china-gslb.secb2b.com.cn 443

 

china-elm.secb2b.com.cn 443

 

china-b2c-klm.secb2b.com.cn 443

 

china-prod-klm.secb2b.com.cn 443

 

Networking requirements for Knox cloud services

The following Knox network resources may require whitelisting depending on your organization's IT policies. Additionally, if your organization's IT policy restricts the use of a (*) to abbreviate a domain name, the FQDN may be required to reach a Knox deployment resource. Refer to the following per region:

Global

URL Port  
knoxservices.secb2b.com 80|443

 

pinning.secb2b.com 80|443

 

pinning-02.secb2b.com 80|443

 

eula.secb2b.com 80|443

 

umc-cdn.secb2b.com 80|443

 

me.samsungknox.com 80|443

 

configure.samsungknox.com 80|443

 

custom.samsungknox.com  80|443

 

kcc-prod-repo.s3.amazonaws.com 80|443

 

klms-dev.s3.amazonaws.com 443

 

eu-api.samsungknox.com -

 

Americas

URL Port  
us-kc-portal.samsungknox.com 443

 

us-kc.samsungknox.com 443

 

us-kcc.samsungknox.com 443

 

us-segd-api.secb2b.com 443

 

us-segp-api.secb2b.com 443

 

us-segm-api.secb2b.com 443

 

us-kme.samsungknox.com -

 

us-kme-api.samsungknox.com -

 

us-kme-api-mssl.samsungknox.com -

 

us-kme-reseller.samsungknox.com -

 

EMEA

URL Port  
eu-kcc.samsungknox.com 443

 

eu-kc-portal.samsungknox.com 443

 

eu-kc.samsungknox.com 443

 

eu-prod-bulk.secb2b.com 80|443

 

eu-segd-api.secb2b.com 80|443

 

eu-segp-api.secb2b.com 80|443

 

eu-segm-api.secb2b.com 80|443

 

eu-kme.samsungknox.com -

 

eu-kme-api.samsungknox.com -

 

eu-kme-api-mssl.samsungknox.com -

 

eu-kme-reseller.samsungknox.com -

 

China

URL Port  
china-segd-api.secb2b.com.cn 443

 

myknoxapk.blob.core.chinacloudapi.cn 80|443