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View the device list

Navigate to Device to view all the devices registered in the Knox Manage admin portal on the “Device” page. You can also perform specific functions to the selected devices among the list.

On the device list, the personalized settings of the columns will be saved. The saved settings will be retained before you delete the web browser’s cookies. You can also return the column settings to their default settings by clicking Revert Column Settings.

No. Name Description

1

Search field

Search for devices by device name, IMEI / MEID, user name, and status. Click Advanced Search to filter by device platform & management type, enrollment type, security issue, etc.

2

Function buttons

Refresh

Update the list of devices.

Device Command

Send the device commands to the selected device on the device list. For more information, see Send device commands to devices.

Check Location

Only devices that have the Report device location policy applied can be checked. For more information, see Check the locations of the devices.

Remote Support

Remotely control the selected device with the RS Viewer from your computer. For more information, see Remote Support.

Manage Tag

Add or delete the tags of the selected devices in order to filter by specific information. Multiple tags can be also added to a device.

Update License

Update the license of the selected devices on the device list.

Unenroll

Unenroll the selected devices on the device list. For more information, see Unenrolling devices.

Delete

Delete the selected unenrolled devices from the device list.

Bulk Add Tags

Add bulk device tags using a template.

Export to CSV

Export a list of devices as a CSV file. When exporting is complete, you can download the exported list.

Revert Column Settings

Resets the column settings to the default settings.

3

Device list

View brief information for the enrolled devices on the list. You can add more columns by clicking > Columns, and then clicking the checkboxes for the columns you want to add. Information of the devices, such as model number, OS version, and MAC address, can be viewed in the added columns.