- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
View and modify a license
This section describes various operations you can perform on a license.
View the details of a license
You can view the details of a license, such as its expiration date, the total number of seats it contains, the number of seats left, and the devices enrolled under it.
To view the details of a license, complete the following steps:
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Navigate to Setting > License.
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Click on the license key you want to view.
For each license key, usage details are shown, such as the following:
- Total number of seats (that is, the number of devices allowed to enroll under that license)
- List of devices that use that license
- License type (that is whether the license is a trial or commercial license)
- An alert if the remaining seats for that license is less than 10%.
License details are synced daily at midnight. You can also sync license details manually by clicking Sync.
Delete an existing license
You can delete a license if you want to stop using it.
To delete a registered license, complete the following steps:
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Navigate to Setting > License.
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Click the checkbox for the license you want to delete and click Delete.
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In the “Delete” window, click OK.
NOTE—When you delete an E-FOTA license, the information about the devices assigned to the existing E-FOTA group will also be deleted. To keep the device information, you must renew the license.
Synchronize license information
You can synchronize license information with the Samsung Electronics License Management (SLM) System when the license information is updated in the SLM System.
NOTE—You do not need to perform this procedure for Knox Suite licenses, because those licenses are synced automatically.
To synchronize license information with the SLM, complete the following steps:
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Navigate to Setting > License.
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Select the licenses you want to synchronize and click Sync.