View a list of users

Navigate to User to view all the user accounts registered in the Admin Portal on the “User” page. You can also perform specific functions to the selected user account among the list.





Search field

Search for desired users by user ID, user name, user groups/organization, user type, or platform.


Function buttons


Add a single user account. For more information, see Registering a single user account.

Bulk Add

Add bulk user accounts using a template. For more information, see Registering bulk user accounts.

Add via AD/LDAP

Add multiple AD/LDAP user accounts at a time. For more information, see Register multiple AD/LDAP user accounts .

Device Command

Send device command requests to the user's enrolled devices. For more information, see Sending device commands to users.

Send Email

Send templates or user notifications registered in Knox Manage to users via email. For more information, see Sending templates or user notifications to users via email.

Request Enrollment

Provide users with installation guides to allows users to enroll their devices. For more information, see Sending enrollment guides to users via email and SMS.

Change Status

Activate or deactivate the user account.


Modify the selected user account details. For more information, see Modifying user account details.


Delete the selected user accounts. For more information, see Deleting user accounts.


User list

View the brief information of the user accounts on the list. Click the organization name to see more organization details.