View device logs

View a device log to verify that the device commands sent from the admin portal were successfully received by the device.

To view a device log, complete the following steps:

1. Navigate to Device.

2. On the “Device” page, click the device to view its log.

3. On the “Device Details” page, click Command History.

4. View the device command history.

  • To download the device logs, click Device Log. In the “Device Log” window, set the log collection period and download the desired logs by clicking .
  • To view in detail the audit events that occurred while completing a device command, click See Audit Event in the row of the device command.