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View details of a device

View each device’s details by clicking a device name (or tag) to on the device list. For more information about each section of the detail page, see Detail page.

Summary area

The summary area contains the information about the selected device such as device’s status, and detailed information.

Detail: View the detailed device’s user information. For more information about the “User Detail” page, see Viewing the device details.

See History: View the detailed histories of the device status.

Tab: Security

The Security tab shows the device’s detailed security status.

Detail (Knox Manage agent Policy): View the assigned and applies policies created by Knox Manage agent.

Tab: Device Information

The Device Information tab shows the device’s detailed information.

Detail: Display additional device information at the bottom of the page.

Tab: Network

The Network tab shows the device’s detailed network status such as Wi-Fi and SIM information.

NOTE— Wi-Fi Transfer Data and Network Transfer Data do not appear on Android 10 (Q) devices.

Tab: Application

The Application tab shows the applications installed, assigned or controlled to the selected device. In the Application tab, the following tabs are additionally provided.

Application tab

Description

Installed Application

View the information of the installed applications to the device. The following function buttons are available:

  • Sync Installed App List: Update the installed application list.
  • Install or Update: Select the application to install on the device or to update if it is already installed.
  • Export to CSV: Download a list of applications as a CSV file.

Assigned Application

View the information of the assigned applications to the device.

Controlled Application

View the information of the controlled applications to the device.

Tab: Profile

The Profile tab shows the detailed information on the profile and policies assigned to the selected device.

Tab: Content

The Content tab shows the list of the content files assigned to the selected device.

Tab: Group / Organization

The Group / Organization tab shows the detailed information on the groups and organizations that the selected device belongs to.

  • Detail (Group): Move to the “Group Detail” page for the selected group. For more information on the “Group Detail” page, see Viewing the group details.
  • Detail (Organization): Move to the “Organization Detail” page for the selected organization. For more information on the “Organization Detail” page, see Viewing the organization details.

Tab: Command History

The Command History tab shows the history of device commands sent to the selected device. You can also view the detailed information on the audit events for each device command.

  • See Audit Event: View in detail the audit events that occurred while completing a device command.

The following function buttons are available:

Function button

Description

Device Log

Download the device logs.

Re-Request

Re-request the requested device command on the list.

Function buttons in the footer

You can perform specific functions to the devices using the function buttons in the footer.

The following function buttons are available:

Function button Description
List Return to the device list.
Audit Log View the audit log details for the selected device. For more information, see Viewing audit logs.
Delete Delete the selected device.
Manage Tag Add new tags to the selected devices.
Remote Support Remotely control the selected device with the RS Viewer from your computer. For more information, see Remote Support.