Menu

View the user's details

View each user’s details by clicking a user name on the user list. You can view the detailed information on the selected user account.

The following function buttons are available:

Function button

Description

Change Password

Enter a new password between 8 and 30 characters and confirm it. For more information, see Changing the user account password.

Reset Password

Reset the password. A temporary password will be sent to the user via email.

Change Status

Activate or deactivate the user account.

Send Email

Select templates or user notifications registered in Knox Manage to send to the user via email. For more information, see Sending templates or user notifications to users via email.

Request Enrollment

Send enrollment guides via email or SMS, if the user has no enrolled devices. For more information, see Sending enrollment guides to users via email and SMS.

Function buttons in the footer

You can perform specific functions to the selected user using the function buttons in the footer. The following function buttons are available:

Function button Desciption
Back Return to the user list.
Delete Delete the selected user account.
Modify Modify the selected user account information.