- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
View a group's details
View each group’s details by clicking a group name on the group list.
Summary area
The summary area contains the information about the selected group such as group and user’s device types.
• Modify Setting: Modify the sync settings of the current AD/LDAP group. In the “Modify Sync Setting” window, enter the following information:
- AD/LDAP Sync: Enable or disable sync services.
- Sync Group Member: Select whether sync all users or only the selected users of the group. (Do Not Sync, Sync All, Sync Selected Only)
- Profile/App Auto Apply: Select when to apply a profile or application to a group member automatically. (When Adding a User, When Deleting a User, When Deleting a Group)
Tab: User (For user or AD/LDAP groups)
The User tab for user groups shows the information of the user accounts in the group.
• Detail: Move to the “User Detail” page for the selected user. For more information on the “User Detail” page, see Viewing the user details.
Tab: User (For user or AD/LDAP groups)
The User tab for user groups shows the information of the user accounts in the group.
- Detail: Move to the “User Detail” page for the selected user. For more information on the “User Detail” page, see Viewing the user details.
The following function buttons are available.
Function button | Desciption |
Add |
Add a user to the group from the user list. For more information, see Adding users to user groups. |
Send Email |
Send templates or user notifications registered in Knox Manage to users via email. For more information, see Sending templates or user notifications to users via email. |
Request Enrollment |
Send installation guides to the selected users via email and SMS. For more information, see Sending enrollment guides to users via email and SMS. NOTE— To send enrollment guides to users via SMS, the mobile numbers of the users must be registered to their accounts. |
Delete |
Delete the selected user from the group. NOTE— You cannot delete users from the AD/LDAP group. |
Tab: User (For device groups)
The User tab for device groups shows the information of the user’s devices and user accounts in the group.
- Detail: Move to the “User Detail” page for the selected user. For more information on the “User Detail” page, see Viewing the user details.
The following function buttons are available:
Function button | Description |
Send Email |
Send templates or user notifications registered in Knox Manage to users via email. For more information, see Sending templates or user notifications to users via email. |
Request Enrollment |
Send installation guides to the selected users via email and SMS. For more information, see Sending enrollment guides to users via email and SMS. NOTE— To send enrollment guides to users via SMS, the mobile numbers of the users must be registered to their accounts. |
Tab: Device (For user or AD/LDAP groups)
The Device tab for user groups shows the device status and information of the user’s devices in the group.
- Detail: Move to the “Device Detail” page for the selected user’s device. For more information on the “Device Detail” page, see Viewing the device details.
Tab: Device (For device groups)
The Device tab for user groups shows the device status and information of the user’s devices in the group.
- Detail: Move to the “Device Detail” page for the selected user’s device. For more information on the “Device Detail” page, see Viewing the device details.
The following function buttons are available:
Function button | Description |
Refresh | Update the list of devices. |
Add |
Add a device from the device list to the group. For more information, see Adding devices to device groups. |
Delete |
Delete the selected device from the group. |
Tab: Application
The Profile tab shows the profiles assigned to the group. The following function buttons are available:
Function button | Description |
Unassign | Unassign the profiles assigned to the group. |
Tab: Profile
The Profile tab shows the profiles assigned to the group. The following function buttons are available:
Function button | Description |
Unassign | Unassign the profiles assigned to the group. |
Tab: Content
The Content tab shows the content assigned to the group.
- See Deploy Area: View the areas where the content is distributed. For more information, see Assigning and distributing content to groups.
Function button | Description |
Unassign | Unassign the content assigned to the group. |
Tab: Command History
The Profile tab shows the command histories of the group.
- Detail: Move to the “Device Detail” page for the selected user’s device. For more information, see Viewing the device details.
Function buttons in the footer
You can perform specific functions to the group using the function buttons in the footer.
The following function buttons are available:
Function button | Description |
Back |
Return to the group list. |
Delete |
Delete the selected group. |
Sync | Sync the current AD/LDAP group. |
Assign |
Assign applications, profiles, or content to the selected group. |
Check Location |
Select the device to view its location on the mobile ID list and view the device location on the map. For more information, see Checking the locations of the devices in the group. |
Apply Latest Profile |
Apply the latest assigned profiles to the selected group. |
Device Command |
Select a device command and send it to the enrolled devices in the selected group. |