- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assigned Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
View a group's details
View each group's details by clicking a group name on the group list.
Summary area
The summary area contains the information about the selected group such as group and user's device types.
- Modify — Change the group name.
- Modify Setting — Modify the sync settings of the current AD/LDAP group. In the Modify Sync Setting window, enter the following information:
- AD/LDAP Sync — Enable or disable sync services.
- Sync Group Member — Select whether sync all users or only the selected users of the group. (Do Not Sync, Sync All, Sync Selected Only)
- Profile/App Auto Apply — Select when to apply a profile or application to a group member automatically. (When Adding a User, When Deleting a User, When Deleting a Group)
Tab: User (for user or AD/LDAP groups)
The User tab for user groups shows the information of the user accounts in the group.
- Detail — Move to the User Detail page for the selected user. For more information on the User Detail page, see View the user's details.
The following function buttons are available:
Function button | Desciption |
---|---|
Add | Add a user to the group from the user list. For more information, see Add users to user groups. |
Send Email | Send templates or user notifications registered in Knox Manage to users via email. For more information, see Sending templates or user notifications to users via email. |
Request Enrollment |
Send installation guides to the selected users via email and SMS. For more information, see Sending enrollment guides to users via email and SMS. NOTE — To send enrollment guides to users using SMS, the mobile numbers of the users must be registered to their accounts.
|
Delete |
Delete the selected user from the group. NOTE — You cannot delete users from the AD/LDAP group.
|
Tab: User (for device groups)
The User tab for device groups shows the information of the user's devices and user accounts in the group.
- Detail — Move to the User Detail page for the selected user. For more information on the User Detail page, see Viewing the user details.
The following function buttons are available:
Function button | Description |
---|---|
Send Email | Send templates or user notifications registered in Knox Manage to users via email. For more information, see Sending templates or user notifications to users via email. |
Request Enrollment |
Send installation guides to the selected users via email and SMS. For more information, see Sending enrollment guides to users via email and SMS. NOTE — To send enrollment guides to users via SMS, the mobile numbers of the users must be registered to their accounts.
|
Tab: Device (for user or AD/LDAP groups)
The Device tab for user groups shows the device status and information of the user's devices in the group.
- Detail — Move to the Device Detail page for the selected user's device. For more information on the Device Detail page, see View details of a device.
Tab: Device (for device groups)
The Device tab for user groups shows the device status and information of the user's devices in the group.
- Detail — Move to the Device Detail page for the selected user's device. For more information on the Device Detail page, see View details of a device.
The following function buttons are available:
Function button | Description |
---|---|
Refresh | Update the list of devices. |
Add | Add a device from the device list to the group. For more information, see Adding devices to device groups. |
Delete | Delete the selected device from the group. |
Tab: Application
Tab: Profile
The Profile tab shows the profiles assigned to the group. The following function buttons are available:
Function button | Description |
---|---|
Unassign | Unassign the profiles assigned to the group. |
Tab: Content
The Content tab shows the content assigned to the group.
- See Deploy Area — View the areas where the content is distributed. For more information, see Assigning and distributing content to groups.
Function button | Description |
---|---|
Unassign | Unassign the content assigned to the group. |
Tab: Command History
The Profile tab shows the command histories of the group.
- Detail — Move to the Device Detail page for the selected user's device. For more information, see Viewing the device details.
Function buttons in the footer
You can perform specific functions to the group using the function buttons in the footer.
The following function buttons are available:
Function button | Description |
---|---|
Back | Return to the group list. |
Delete | Delete the selected group. |
Sync | Sync the current AD/LDAP group. |
Assign | Assign applications, profiles, or content to the selected group. |
Check Location | Select the device to view its location on the mobile ID list and view the device location on the map. For more information, see Checking the locations of the devices in the group. |
Apply Latest Profile | Apply the latest assigned profiles to the selected group. |
Device Command | Select a device command and send it to the enrolled devices in the selected group. |