- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
View an application's details
View each app's details by clicking an app name on the app list.
Summary area
The summary area contains the information about the selected app, such as its name, type, supported platform, and version. You can click Detail to view more information.
- For public apps, you can click Update to the Latest Version to update the app when its latest version is released on the digital distribution platform. Managed Google Play apps update automatically based on a schedule, so for them, this button updates the app on the Managed Google Play store, but the app on devices will update based on the schedule defined in the assignment.
- For internal apps, you can click See History to see its update history.
Device tab
The Device tab shows the list of devices that the app was assigned to. You can perform specific actions on the selected devices among the list.
The tabulated information includes a column called Install Status, which helps you determine why the app was not installed on the target device. Using this information, you can take corrective action, such as asking the device user to install the app. This table also includes information about when the app was last used on the device, as well as the serial number of the device.
The following actions are available:
| Button name | Description | Supported app sources |
|---|---|---|
| Refresh | Updates the list of devices. |
Internal Managed Google Play (public, private, web app) Public (iOS App Store) |
| Install | Installs the app directly to the selected devices. | Internal |
| Update |
Updates the internal app on the selected devices. To update, you must first upload a new app package. For more information, see Modify applications. |
Internal |
| Uninstall | Removes the app from the selected devices. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Export to CSV |
Export a list of devices where the app is installed as a CSV file. When exporting is complete, you can download the exported list. On the Knox Manage console, click |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
> Download > My Download, and then click Download next to the exported item.Assigned Group / Organization tab
The Assigned Group/Organization tab shows the list of groups and organizations that the app was assigned to. You can perform specific actions on the selected groups and organizations in this list.
The following actions are available:
| Action | Description | Supported app sources |
|---|---|---|
| Unassign | Removes the app assignment from the selected groups or organizations. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Modify Setting | Modifies the assignment settings applied to the selected group or organization. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Export to CSV | Downloads a CSV spreadsheet file that lists all the groups and organizations that the app is assigned to. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| See setting | Displays the settings for this app assignment. Clicking this button unrolls the settings. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| > Export | Exports the managed configuration of the Android app as a CONFIG file. Clicking this button opens a file dialog. Only available if the app's settings are unrolled. | Managed Google Play (public, private, web app) |
Assigned User tab (VPP app only)
Public apps from the Volume Purchase Program (VPP) only have the Assigned User tab. This tab shows the list of VPP users that the app was assigned to. You can perform specific actions on the selected users in the list.
The following actions are available:
| Action | Description |
|---|---|
| Unassign | Removes the app assignment from the selected users. |
Actions
You can perform actions with the following buttons below the tabs:
| Action | Description | Supported app type |
|---|---|---|
| Back | Returns to the app list. | All |
| Delete | Deletes the app from the app list. You can also set the app to be deleted from the devices in the assigned groups or organizations. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Modify | Modifies the basic information of the app. |
Internal Managed Google Play (public, private, web app) iOS App Store (public) |
| Install | Install the app directly on the selected devices. You can select the devices to install the app to. | Internal |
| Assign | Assign the app to groups, organizations, or VPP users. | All |
