- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
View an application's details
View each app's details by clicking an app name on the app list.
Summary area
The summary area contains the information about the selected app, such as its name, type, supported platform, and version. You can click Detail to view more information.
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For public apps, you can click Update to the Latest Version to update the app when its latest version is released on the digital distribution platform.
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For internal apps, you can click See History to see its update history.
Device tab
The Device tab shows the list of devices that the app was assigned to. You can perform specific actions on the selected devices among the list.
The tabulated information in this tab includes a column called Install Status, which helps you determine why the app was not installed on the target device. Using this information, you can take corrective action, such as asking the device user to install the app. This table also includes information about when the app was last used on the device, as well as the serial number of the device.
The following actions are available:
Button name | Description | Supported app type |
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Refresh | Update the list of devices. |
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Install | Install the app directly to the selected devices. |
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Update |
Update the internal app directly on the selected devices. To update, the installation file must be replaced with a new one. For more information, see Modify applications. |
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Uninstall | Remove the app directly from the selected devices. |
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Export to CSV |
Export a list of devices where the app is installed as a CSV file. When exporting is complete, you can download the exported list. In the header of the Knox Manage Admin Portal, click |
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Assigned Group / Organization tab
The Assigned Group/Organization tab shows the list of groups and organizations that the app was assigned to. You can perform specific actions on the selected groups and organizations in this list.
The following actions are available:
Actions | Description | Supported app type |
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Unassign | Remove the app assignment from the selected groups or organizations. |
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Modify Setting | Modify the assignment settings applied to the selected group or organization. |
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See setting | Displays the settings for this app assignment. Clicking this button unrolls the settings. |
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> Export | Exports the managed configuration of the Android app as a CONFIG file. Clicking this button opens a file dialog. Only available if the app's settings are unrolled. |
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Assigned User tab (VPP app only)
Public apps from the Volume Purchase Program (VPP) only have the Assigned User tab. This tab shows the list of VPP users that the app was assigned to. You can perform specific actions on the selected users in the list.
The following actions are available:
Action | Description | Supported app type |
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Unassign | Remove the app assignment from the selected users. |
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Actions in the footer
You can perform specific actions on the app clicking the buttons in the footer.
The following actions are available:
Action | Description | Supported app type |
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Back | Return to the app list. |
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Delete | Delete the app from the app list. You can also set the app to be deleted from the devices in the assigned groups or organizations. |
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Modify | Modify the basic information of the app. |
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Approve | Make the public app from Google Play Store available in the Managed Google Play Store by approving the app permissions on behalf of the device users. The approved public app will be managed in the Managed Google Play Store and can be assigned to both Android Legacy and Android Enterprise devices. |
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Unapprove | Revoke the approval of the app permissions so the public app is no longer managed in the Managed Google Play Store. The unapproved apps will be removed from the Managed Google Play Store and can be assigned only to Android Legacy devices. |
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Install | Install the app directly on the selected devices. You can select the devices to install the app to. |
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Assign | Assign the app to groups, organizations, or VPP users. |
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