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View an application's details

View each app's details by clicking an app name on the app list.

Summary area

The summary area contains the information about the selected app, such as its name, type, supported platform, and version. You can click Detail to view more information.

  • For public apps, you can click Update to the Latest Version to update the app when its latest version is released on the digital distribution platform.

  • For internal apps, you can click See History to see its update history.

Device tab

The Device tab shows the list of devices that the app was assigned to. You can perform specific actions on the selected devices among the list.

The tabulated information in this tab includes a column called Install Status, which helps you determine why the app was not installed on the target device. Using this information, you can take corrective action, such as asking the device user to install the app. This table also includes information about when the app was last used on the device, as well as the serial number of the device.

The following actions are available:

Button name Description Supported app type
Refresh Update the list of devices.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
Install Install the app directly to the selected devices.
  • Internal
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
Update

Update the internal app directly on the selected devices.

To update, the installation file must be replaced with a new one.

For more information, see Modify applications.

 Internal
Uninstall Remove the app directly from the selected devices.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
Export to CSV

Export a list of devices where the app is installed as a CSV file.

When exporting is complete, you can download the exported list.

In the header of the Knox Manage Admin Portal, click > Download > My Download, and then click Download next to the exported item.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)

Assigned Group / Organization tab

The Assigned Group/Organization tab shows the list of groups and organizations that the app was assigned to. You can perform specific actions on the selected groups and organizations in this list.

The following actions are available:

Actions Description Supported app type
Unassign Remove the app assignment from the selected groups or organizations.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
Modify Setting Modify the assignment settings applied to the selected group or organization.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
See setting Displays the settings for this app assignment. Clicking this button unrolls the settings.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
> Export Exports the managed configuration of the Android app as a CONFIG file. Clicking this button opens a file dialog. Only available if the app's settings are unrolled.
  • Public (Managed Google Play)
  • Internal (Managed Google Play)

Assigned User tab (VPP app only)

Public apps from the Volume Purchase Program (VPP) only have the Assigned User tab. This tab shows the list of VPP users that the app was assigned to. You can perform specific actions on the selected users in the list.

The following actions are available:

Action Description Supported app type
Unassign Remove the app assignment from the selected users.
  • Public (Volume Purchase Program)

You can perform specific actions on the app clicking the buttons in the footer.

The following actions are available:

Action Description Supported app type
Back Return to the app list.
  • All
Delete Delete the app from the app list. You can also set the app to be deleted from the devices in the assigned groups or organizations.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
Modify Modify the basic information of the app.
  • Internal
  • Public (Google Play Store)
  • Public (Managed Google Play)
  • Internal (Managed Google Play)
  • Public (iOS App Store)
Approve Make the public app from Google Play Store available in the Managed Google Play Store by approving the app permissions on behalf of the device users. The approved public app will be managed in the Managed Google Play Store and can be assigned to both Android Legacy and Android Enterprise devices.
  • Public (Google Play Store)
Unapprove Revoke the approval of the app permissions so the public app is no longer managed in the Managed Google Play Store. The unapproved apps will be removed from the Managed Google Play Store and can be assigned only to Android Legacy devices.
  • Public (Managed Google Play)
Install Install the app directly on the selected devices. You can select the devices to install the app to.
  • Internal
  • Public (Managed Google Play Store)
  • Internal (Managed Google Play)
Assign Assign the app to groups, organizations, or VPP users.
  • All