- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Knox Manage (v2.1.0) release notes - April 9th 2018
Please refer to below list of new features and improvements to be released with Knox Manage version 2.1.0:
New Features
1. Remote Support Tool Enhancement
Enhanced version of remote support tool will be released. IT admins can download the remote support tool (both PC client and mobile app) in the Knox Manage admin portal, and end users can download mobile app in the Google Play Store.
- Expand supporting device models to all Samsung Knox devices
- Sign-in process by IT admin will be simplified—IT admins can sign in the remote support tool (PC client) using Knox Manage admin account
- Mobile app network setting is removed—Only access code is required to connect with IT admins
- Additional features - screen capture, video recording, and file transfer between IT admin PC and end-user device
2. DeX Support
For Knox 3.1+ devices, Knox Manage will support DeX specific control features. IT admins can apply the Ethernet and application block/allowlist policies to the devices for DeX mode.
3. Apple DEP (Device Enrollment Program) Support
DEP (Device Enrollment Program) for iOS devices will be available. Note that IT admins should have devices registered at Apple Deployment Program and configured mapping between DEP and Knox Manage.
- Configuration of token value to DEP in Setting > Service > Configuration > DEP Setting
- Devices & Users > DEP Device Management: IT admins can check device list and sync status with regard to DEP devices registered at Apple Deployment Program.
IT admins can manage DEP devices under Devices or Users & Organization to deploy device management profile.
4. Auto-configuration of device settings
Device settings such as Wi-Fi and VPN settings will be automatically applied to devices.
- Case A (automated): Wi-Fi, Exchange Active Sync, e-Mail, APN, Bookmark
- Case B (automated, but screen lock required): VPN, Generic VPN, Certificate, 802.1xEAP Wi-Fi
*Password, pattern or biometric authentication is required to configure these settings.
- Case C (manual download): Cisco / StrongSwan VPN
Users should install these settings manually.
5. Kiosk app update enhancement
In previous version, Kiosk application update was only available through device command (App management > install). To streamline the application update process, Knox Manage will provide device command button in the Kiosk application view.
6. Language change while log-in
IT admins can change language setting of the console on or before log-in.
7. Simplified license registration
In previous version, IT admins had to choose license type either common or E-FOTA. In version 2.1.0, all types of licenses (Knox Manage, Workspace, or E-FOTA) can be registered without the need to make distinction. Knox Manage automatically detects the license type according to the naming rule.
8. Exceptions granted for USB host block
Even when USB host is blocked, specific USB interface can be allowed. For example, to allow DeX, leaving other types of USB access blocked, IT admins can allow the USB exception policy for DeX and leave other settings blocked.
9. Hiding AfW menu
AfW menu will be hidden during Knox-AfW harmonization development. The menu will be hidden in April version and will be reopened in August version.
Resolved Issues
- [TM1820EJ, KMVOC-6673] Kiosk Multiple App update is not reflected on device
- [TM18300S, KMVOC-6715] Knox Manage console is frozen
- [TM183054, TM18302R, KMVOC-6741] Voice calls are blocked by default
- [00117429, KMVOC-6761] "Voice Service is Blocked " issue happen again
- [TM182086, KMVOC-6660] Chrome & Samsung Internet works even though adding into "Application running blocklist" & "Application running prohibited list"
- [00011996, KMVOC-6722] Unable to enroll KM at GT-I9060
- [00117021, KMVOC-6736] Issue with user creation process in KM admin console
- [00117399, KMVOC-6766] Bookmark in Multi-Kiosk in Knox Manage
- [TM1830AM, KMVOC-6783] Can't register new tenant "msan.hr" in EU region
- [00133752, KMVOC-6774] KNOX Manage App Block Issue while Enrolling
- [00134831, KMVOC-6764] [Knox Manage] Agent is logged out automatically