- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Knox Manage release notes—July 6th, 2021
This Knox Manage v21.7 release scheduled to go live on July 6th, 2021 includes several improvements and enhancements to existing features and functionality.
Highlights
The following features constitute the highlights of this release:
- Changes to license availability of the Knox Platform for Enterprise product suite
- Enhancements to MDM device security features
License enhancements
Premium security and management features are free with KPE
From the 1st of July 2021, Samsung's award-winning Knox Platform for Enterprise's license is available without any licensing fees. IT admins can now use this license and assign it to organizations and device users for better management of devices and users of these devices.
Until KM v21.6, any features available with a KPE license were marked with the following icon: . Starting with the KM v21.7 release, this icon is not used to differentiate between standard and premium features since all KPE features are now available to all users.
Changes to license policies for Knox Browser and Custom Animation features
Starting with this release, Knox Browser and Custom Animation features are now available for use with a Knox Suite license. Customers who are using existing KPE licenses can continue to use these features within their current setup.
Change existing Knox Suite licenses to KPE licenses
Starting with this release, for devices using Knox Suite features, IT admins can now change the Knox licenses to KPE licenses. The existing process of upgrading a license is now consolidated into one single process flow using the Convert License functionality.
To access the convert license functionality, on the KM admin portal's left hand navigation menu, go to Setting > License > Convert License.
Mobile Device Management (MDM)
- Remote power off for devices—Starting with this release, IT admins can now use the power off device command to send a remote device command to turn off devices running Android 10 OS or higher.
- Lock disconnected devices—Starting with this release, IT admins can now use a new keepalive option called Lock device after expiration. If this option is set to Yes, then when the device's Keepalive expiration interval—set using a combination of days and hours—elapses without a connection from the device, the device is automatically locked. The device user has to manually unlock the device using the unlock passcode. The IT admin can find this unlock passcode on the KM admin portal, on the Device Detail page > Security tab > Lock device field > unlock passcode. To change the expiration interval, on the KM admin portal, go to Setting > Configuration > Keepalive.
Resolved issues and improvements
- [KMVOC-10522, 00214780] Wrong last seen information
- [KMVOC-10456, 00213428] Keepalive Malfunctioning (SEA)
- [KMVOC-10644, 00216969] MobAuth not updating
- [00218167] Can't assign single user to iOS DEP synced devices with User Assignment DEP Enrollment Method
- [KMVOC-10739, 00218392] Limit user to one device
- [00218787] iOS supervised device doesn't receive command Disable Lost Mode
- [00218781] Can't share a photo with a managed app
- [00213428] [SEA] Keep Alive Malfunctioning (SEA)
- [00216969] [ETS] MobAuth not updating