- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Register a single user account
To register a single user account directly in the Admin Portal, complete the following steps:
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Navigate to User.
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On the “User” page, click Add.
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On the “Add User” page, enter the following user information:
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User ID: Enter a user ID to log in to Knox Manage with for device enrollment.
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Password: Enter a password between 8 and 30 characters.
Click the checkbox next to Reset after sign-in to allow users to change their password when they first logged in.
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Confirm Password: Repeat the password.
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User Name: Enter the user’s full name.
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Email: Enter the user’s email address.
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Mobile Number: Select the country number and enter the user’s mobile number to send the URL address for device enrollment via SMS.
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User Group / Organization: Click Select, and in the “Select User Group / Organization” window, select the user group on the User Group tab and the organization on the Organization tab.
NOTE— If you do not select an organization, the user will automatically belong to the “Undefined” organization.
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License: Select the license type to be used for this user—Knox Suite or Knox Manage. Select Knox Suite if you have a Knox Suite license and you want to use the same license to enroll this user’s device to other Knox services included in Knox Suite.
NOTE— With a Knox Suite license, only one license seat is consumed by each device (IMEI) regardless of how many Knox services (in Knox Suite) that device is enrolled in.
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Android Manage Type: Select the Android enrollment type among Android Legacy, Android Enterprise, or Follow Organization’s Type. If you select the Android Enterprise type, then you can also select whether to apply a Fully Managed with Work Profile profile type to the device.
NOTE—The user’s Android manage type takes a higher priority than the organization’s Android manage type. Even if you move the user to a different organization, the Android enrollment type set for the users still applies to the users.
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AD/LDAP Sync: Allow the creating of user accounts from the AD/LDAP system. If AD/LDAP Sync is selected, the existing user information will be synchronized from the AD/LDAP system and registered to the Admin Portal.
NOTE—To create AD/LDAP user accounts, you must connect AD/LDAP directory services with Knox Manage and add a sync service. For more information about adding a sync services, see Adding sync services.
- Tag: Click Add, and in the “Add Tag” window, enter new tags to add.
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Click Save & Request Enrollment to save the user account and send an installation guide to help users enroll their devices.
Click Save to create the user account and not send an installation guide to the user.
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In the “Save User” window, click OK.