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Add an app

Last updated December 6th, 2023

You can use the app library to add apps from managed Google Play — the enterprise version of Google Play that allows IT admins to control app installations — and assign them to target devices.

There are three different types of apps on managed Google Play to choose from:

  • Public apps are apps sourced from the public Google Play platform. These apps are the same as the apps available to the general public in the Google Play Store app.

  • Private apps are apps sourced from app packages, or APKs, that you upload to managed Google Play for internal use in your enterprise.

  • Web apps are apps hosted on web pages. These apps are built, deployed, and run entirely using web technologies rather than lower-level native OS code, but can be made to look and feel like native apps.

Users can only access and install added apps once they’re assigned to their device.

Before you add an app, make sure you have:

To add an app to your device, you must first add an app to the Knox Manage console. Then, assign the app from the console to your device.

Add an app to the Knox Manage console

To browse and add apps from managed Google Play to the Knox Manage console:

  1. Go to App library.

  2. Click ADD APP.

    ADD APP button on App library page

    The Select page opens.

  3. Select the app you want to add from managed Google Play.

    Managed Google Play page

  4. The managed Google Play page for the app opens. Click Select to open the App info page.

  5. Review the app details shown.

    (Optional) You can edit the app’s Name or Description.

    Note

    Any changes in the app’s Name or Description only apply to the App library page of the Knox Manage console. The original Name and Description set by the app developer are kept when the app is installed.

    (Optional) Under Unassign option, deselect Uninstall if the app is unassigned if you want to keep the app installed even if you unassign it in the future.

  6. Click ADD.

    App info page

Assign an app from the Knox Manage console to enrolled devices

To assign added apps from the Knox Manage console to a user group:

  1. Go to App library.

  2. Select apps to add to the group.

  3. Click ACTIONS > Assign app(s) to open the Configure page.

  4. Select an Installation type for the app from Manual, Automatic (removable), or Automatic (non-removable).

  5. Select Automatic app updates for the app from Only auto-update over Wi-Fi, High priority, or Postpone for 90 days.

    Note

    To change the default value for automatic app updates, click the Android Enterprise settings link. Alternatively:

    1. On the Knox Admin Portal, click your account icon, then Settings to access features for all services.

    2. Under KNOX MANAGE, click ANDROID ENTERPRISE.

    3. Under DEFAULT AUTOMATIC APP UPDATES, select your default value.

    Tip

    Beside SELECTED APPS, click Bulk configure settings to apply Installation type and Automatic app updates values across all selected apps.

    Values set in bulk can still be individually configured afterwards.

  6. (Optional) Select Auto-run after installation to let the app automatically launch after successfully being installed.

  7. (Optional) Enable Managed configuration, add a Configuration name, and toggle configurations. These are parameters that the app developer provides for you to customize the app’s experience.

    Note

    The configurations listed vary between apps.

    Assign app page

  8. Click NEXT: SELECT to open the Select page.

  9. Select one or more groups to assign the apps to.

  10. Click NEXT: REVIEW to open the Review page.

  11. Review the target groups and app details shown. Then, click ASSIGN to apply the app settings.

    If the Installation type is set to Automatic (removable) or Automatic (non-removable), the apps are immediately installed on target devices.

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