- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Introduction
- Get started
- Features
- License management
- Release notes
- Troubleshoot
- Wearables
- Shared Device
- FAQ
- KBAs
- Mobile
- Knox Capture
- Welcome
- Overview
- How-to guides
- Manage licenses
- Scanning profiles
- Apps and activities
- Scan engine settings
- Keystroke output and data formatting
- Export configuration and deploy through EMM
- Set the camera scan trigger
- Connect a hardware scanner
- Configure the output path
- Check a configuration in test mode
- Use intent output
- Knox Capture AR
- Get started
- How-to videos
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Capture: Scandit Edition
- Introduction
- How it works
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Administrator account overview
Administrator accounts are used by IT admins to manage devices and users in an organization. Before you can start configuring and monitoring devices, groups, and other items, you need to create at least one admin account on the Knox Manage console.
The admin can then add other admins by signing in to the Knox Manage console and sending them email invitations. You can add super admins, sub-admins, service admins, or read-only admins to the Knox Manage console. The invitation process is similar to the process used in the Knox Admin Portal.
In addition to adding admins, you can use the Knox Manage console to manage the admin accounts. You can change passwords, specify the profiles and organizations for admins to manage, and activate technical support admin access for devices.
Admins in Knox Manage are categorized by the following roles:
Admin role | Description |
---|---|
Super |
|
Sub |
|
Read Only | Only view all menus, including menus for admins, in the Knox Admin Portal. |
Service Admin (read only) | Sends device commands. You can allow all device commands or select specific device commands for service admin use. |
- Super admins and sub-admins created in the Knox Manage console display as sub-admins in the Knox Admin Portal.
- Knox Manage admins created in the Knox Admin Portal display as read-only admins in the Knox Manage console. You can change the read-only permissions in the Knox Manage console.