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Content overview

Upload various types of content, such as documents, images and videos, on the Knox Manage cloud server and distribute them to device users directly. Content can be uploaded without a storage limit and sent safely and quickly through the Content Delivery Network (CDN).

NOTE—For devices running Android 10 OS, after files are deployed to devices, if the file is changed or the content name is modified, the files already deployed to the devices are not automatically updated. IT admins must deploy the files again for device users to see the modifications.

The following conditions are required to upload and distribute content.

  • Only enrolled Android devices are available.
  • Content files must be 2 GB or less.
  • Available content formats:
  • Type Format
    Document doc(x), ppt(x), xls(x), gul, hwp, pdf, rtf, wks, wpd, txt
    Image bmp, gif, jpeg, jpg, png, psd, tif, tiff, ico
    Video 3gp, avi, mkv, mp4, mov, mpg, mpeg, rm, swf, wmv, wav, mp3
    File vcf, rar, zip, json
  • For devices with a screen size smaller than 8 inches, device users can only view content in portrait mode.

After a device has downloaded assigned content, the content will be automatically deleted from the device under the following circumstances:

  • The user account is assigned to a different organization or group.
  • The device is assigned to a different group.
  • The device is unassigned.

After the old content is removed, any content belonging to the new assignment will be automatically downloaded.