- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- White paper
- Get started with UEMs
- Introduction
- Blackberry UEM
- Samsung Knox Manage
- Admin Guide
- Knox Service Plugin
- Knox Mobile Enrollment
- Introduction
- FAQs
- KBAs
- Release notes
- Get Started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google Device Owner Support
- MDM Compatibility Matricies
- Device users
- Activity log
- Enrolling and unenrolling devices
- Configure devices
- Providing KME feedback
- Using the Knox Deployment App (KDA)
- Recovering Google FRP locked devices using KME
- Role-based access control (RBAC)
- Troubleshoot
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Manage
- Introduction
- Release Notes
- How-to videos
- Getting Started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One Admin Guide
- Knox E-FOTA Advanced Admin Guide
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
View a list of sync services
After adding sync services, you can view the available sync services in a list.
From the Sync Services list, view the following information of each sync service ID:
- Sync Service Name: Click to view the preferences, entered users, and organizational and group information of the sync service.
- Target: Check the target to be retrieved from the directory server.
- Scheduler: Check if automatic synchronization on schedule is in use.
- Sync Status: Check the status of the sync service. If the sync service is in progress, “In Progress” appears, and if the sync service is scheduled to sync at a specific time, “Waiting” appears.
- Sync Interval
- Last Updated
From the Sync Services list, click the checkbox for a sync service and click Sync to synchronize data immediately. For more information, see Running a sync service on demand.
View sync history
You can search for a history of previously-run sync services by sync type or period. To search for a sync history, complete the following steps:
1. Navigate to Advanced > AD/LDAP Sync > Sync History.
2. On the “Sync Exception” page, enter a target ID, integration system ID, or sync service ID and click Search.
3. Click Detail on the row of the relevant service to view additional details. You can view the history of changes made to the sync service, users, organizations, and groups by tab.
View sync results
Navigate to User, Organization, or Group to view users, organizations, or groups added to Knox Manage after running a sync service.
- User: On the “User” page, view the targets set to AD/LDAP under Type.
- Organization: On the “Organization” page, view the targets set to AD/LDAP under Type.
- Group: On the “Group” page, view the targets set to AD/LDAP under Type.
Changing the sync targets
Enable or disable sync services by user, organization, or group. The sync targets are identical to the ones that are set as AD/LDAP on the User, Organization, or Group page.
1. Navigate to Advanced > AD/LDAP Sync > Sync Service.
2. On the “Sync Service” page, click a sync service name.
3. In the User, Group, or Organization tab on the “Sync Service Detail” page, click the checkbox for a sync service and click Enable Sync.
• Click Disable Sync to exclude from the sync targets.
4. In the User, Group, or Organization tab, click Add to add a sync target.
Viewing sync results
Navigate to the User, Group, or Organization tab to view users, organizations, or groups added to Knox Manage after running a sync service.
• User: View the targets set to AD/LDAP under Type.
• Organization: View the targets set to AD/LDAP under Type.
• Group: View the targets set to AD/LDAP under Type.
