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Manage limited enrollment

You can set only the devices that are registered with their IMEI (International Mobile Equipment Identity) numbers to be enrolled in Knox Manage.

IMEI numbers can be registered individually or collectively using an XLS file. You can also register Wi-Fi only devices with their serial numbers instead of IMEI numbers.

Items to note—
  • Android Legacy devices running Android 10 or later only can be controlled by OS version and model name. With IMEI/MEID, the devices can be enrolled even if you don't register their IMEI/MEIDs under Limited Enrollment.
  • Devices with Knox Mobile Enrollment and Android Zero Touch are always activated regardless of Limited Enrollment setting.
  • As of KM v20.11, you can add use Limited Enrollment to enroll devices using one of the following three types of information: 
    • IMEI/MEID, Serial Number
    • OS Version
    • Model Name
  • Currently, you cannot register multiple devices using OS Version or Model Name.

Add a single device with Limited Enrollment

To register devices individually, do as follows:

  1. Navigate to Setting > Android > Limited Enrollment.
  2. On the “Limited Enrollment” page, click Activate at the bottom of the page.
    • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate.
  3. On the left side of the page, in the Type list, select one of the following three options: 
    • IMEI/MEID, Serial number
    • OS Version
    • Model Name
  4. Click Add.
  5. In the “Add Device” window, enter the appropriate information.
  6. NOTEIf you selected IMEI/MEID, Serial Number, click the option you want to use to enroll devices. Then, enter an IMEI/MEID or serial number into the field as needed.
  7. Click Save.

Add multiple devices with Limited Enrollment

NOTE—Currently, you cannot register multiple devices using OS Version or Model Name.

To register multiple devices at the same time, do as follows:

  1. Navigate to Setting > Android > Limited Enrollment.
  2. On the “Limited Enrollment” page, click Activate at the bottom of the page.
    • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate.
  3. Click Bulk Add.
  4. In the “Bulk Add Devices” window, click Download Template.
  5. Enter the IMEI numbers in the downloaded XLS file, and then save it.
    • Enter the serial number of a Wi-Fi only device.
  6. In the “Bulk Add Devices” window, click , and select the saved XLS file.
  7. Click Save.

 

 

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