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Manage limited enrollment

You can set only the devices that are registered with their IMEI (International Mobile Equipment Identity) numbers to be enrolled in Knox Manage.

IMEI numbers can be registered individually or collectively using an XLS file. You can also register Wi-Fi only devices with their serial numbers instead of IMEI numbers.

NOTE—The IMEI cannot be collected from Android Legacy devices running Android Q or later. This means that if you activate Limited Enrollment, such devices can still enroll in Knox Manage even if you don't register their IMEIs under Limited Enrollment.

NOTE—If you activate Limited Enrollment, devices enrolled in Knox Mobile Enrollment can still enroll in Knox Manage even if you don't register their IMEIs under Limited Enrollment.

To register IMEI numbers individually, complete the following steps:

1. Navigate to Setting > Android > Limited Enrollment.

2. On the “Limited Enrollment” page, click Activate at the bottom of the page.

  • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate.

3. Click Add.

4. In the “Add Device” window, select IMEI/MEID or Serial Number.

5. Enter an IMEI/MEID or serial number into the field.

  • Enter the serial number of a Wi-Fi only device.

6. Click Save.

To register IMEI numbers collectively, complete the following steps:

1. Navigate to Setting > Android > Limited Enrollment.

2. On the “Limited Enrollment” page, click Activate at the bottom of the page.

  • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate.

3. Click Bulk Add.

4. In the “Bulk Add Devices” window, click Download Template.

5. Enter the IMEI numbers in the downloaded XLS file, and then save it.

  • Enter the serial number of a Wi-Fi only device.

6. In the “Bulk Add Devices” window, click , and select the saved XLS file.

7. Click Save.