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Manage limited enrollment

You can set the devices that are registered with their IMEI (International Mobile Equipment Identity), Serial Number, OS Version, or Model name to be enrolled in Knox Manage.

IMEI numbers can be registered individually or collectively using an XLS file. You can also register Wi-Fi only devices with their serial numbers instead of IMEI numbers. Currently, you cannot register multiple devices using OS Version or Model Name.

Now you can activate limited enrollment for KME devices using the Settings > Android > Limited Enrollment page. When you turn on the KME Devices option, only devices registered through KME can be enrolled. KME devices cannot be enrolled through manual registration or Zero Touch.

NOTE—Android Legacy devices running Android 10 or later only can be controlled by OS version and model name. With IMEI/MEID, the devices can be enrolled even if you don't register their IMEI/MEIDs under Limited Enrollment.

Enroll non-KME devices

For non-KME devices in KM v21.2, when you select the OR condition, only devices that match one or the other criteria are enrolled. When you select the AND condition, only the devices that satisfy all the selected criteria are enrolled.

Add a single device with Limited Enrollment

To register KME devices individually, complete the following steps:

  1. Navigate to Setting > Android > Limited Enrollment.
  2. On the Limited Enrollment page, select the KME Devices option, and then click Activate.
    • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate.
  3. On the left side of the page, in the Type list, select one or more of the following three options: 
    • IMEI/MEID, Serial number
    • OS Version
    • Model Name
  4. Click Add.
  5. On the Add Device screen, enter the appropriate information.
  6. NOTE—If you selected IMEI/MEID, Serial Number, click the option you want to use to enroll devices. Then, enter an IMEI/MEID or serial number into the field as needed.
  7. Click Save.

Add multiple devices with Limited Enrollment

WARNING—Currently, you cannot register multiple devices using OS Version or Model Name.

To register multiple devices at the same time, complete the following steps:

  1. Navigate to Setting > Android > Limited Enrollment.
  2. On the Limited Enrollment page, select the Devices option, and then click Activate.
    • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate.
  3. Click Bulk Add.
  4. On the Bulk Add Devices screen, click Download Template.
  5. Enter the IMEI numbers in the downloaded XLS file, and then save it.
    • Enter the serial number of a Wi-Fi only device.
  6. On the Bulk Add Devices screen, click , and select the saved XLS file.
  7. Click Save.

Enroll KME devices

To enroll devices using KME, complete the following steps:

  1. Navigate to Setting > Android > Limited Enrollment.
  2. On the Limited Enrollment page, select the KME Devices option, and then click Activate for KME Devices.
    • Alternatively, navigate to Setting > ConfigurationBasic Configuration, and click the Device tab. Then, set Limited Enrollment to Activate for KME Devices.
    NOTE—Once you activate Limited Enrollment for KME devices, you cannot enroll devices using manual registration or Zero Touch.
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