- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Manage Chromebooks
Knox Manage provides you the ability to manage your fleet of Chromebooks and their installed Chrome OS apps. Unlike with Android devices, KM does not directly interact with Chromebooks through an agent on the Chromebook itself. KM instead interfaces with the Google Admin console, which does the intermediary work of enrolling a Chromebook and setting its policies. Communication between Chromebooks and the Google Admin console is enabled by native technologies on Chrome OS.
Chrome OS management overview
Chrome OS and Chromebook management on KM relies on a link between the managed services on the Google Admin console and the KM console. Due to this fact, there are some important differences you should keep in mind when managing Chrome OS and Chromebooks compared to the other supported OSs on KM:
- Automatic syncing — Organizations, users, and devices are synced from the Google Admin console. You cannot create new organizations or users from the KM console.
- Organization-based deployment — Devices can only be assigned to organizations. Groups are not supported.
- Organization-based profiles — Each organization has an automatically-generated profile associated with it. To set policies for deployments, you must edit the associated profile. You cannot create additional profiles.
- User-based enrollment — Each user account is associated with a Chromebook.
Set up Chromebook management
Before you can begin managing Chromebooks, you must set up your Google Admin Console and KM:
- First, you need to upgrade your Chrome license. Depending on which license you have, purchase the Chrome Enterprise Upgrade or Chrome Education Upgrade from the Google Admin Console.
- Once upgraded, you need to set up an organization and users. On the Google Admin console, create an organization and add your users.
- Lastly, register the Google admin account with KM:
- On the KM console, go to Setting > Chrome OS > Sign in with Google. The Google accounts page opens.
- Log in to the Google account.
- Select all permissions, then click Continue. The browser returns you to the KM console. The Google Authorization Code field is now filled in.
- Enter the same account for the Google Admin Email Address, then click Authorize.