Log in to Knox Manage

There are three ways to log in to the Knox Manage admin portal:

NOTE—For KM consoles with the EU locale settings, due to tightened regulatory compliance with GDPR, IT admins are now prompted to agree to collection of cookies from the KM console. If the IT admins do not allow the collection of cookies, features such as saving sign-in information and Do not show again functionality for notification dialog boxes does not work properly. IT admins can either click Accept and Close to allow all cookies, click Personalize to go to a screen that allows them to manage individual items, or click Continue without Accepting to dismiss the dialog and continue with the task at hand. IT admins can also change this selection on the login page using the Manage Cookies link.

Log in through your dashboard

  1. Sign in to using your Samsung account.

  2. In the Knox Manage card, click LAUNCH.

    You are automatically logged in to the Knox Manage admin portal with the account and tenant information created when you created your Knox Manage account.

Log in with a direct link

  1. In a web browser, enter the direct URL of your Knox Manage admin portal.

  2. Enter your user ID and tenant domain.

    NOTE—If your tenant domain includes a prefix before your organization's domain, include the prefix.
  3. Click Sign in.

  4. If two-factor authentication is configured, you are prompted to enter a one-time password (OTP). Choose how you want to receive an OTP—through your mobile phone or through email. Then, click Send.

  5. Enter the OTP you receive through mobile or email.

  6. (Optional)Select Skip additional verification on this browser next time if you don't want to be prompted again for an OTP when you open the admin portal in a new browser window. The following criteria must be met for the OTP requirement to be skipped:

    • The new session is created in the same network.

    • The same user ID and password are used to log in.

    • The same browser is used to log in.

  7. Click Confirm.

Log in with an Active directory account

You can use one of the following two ways to log in with an AD account:

  • Knox Portal at
  • Knox Manage console.
  1. Click Sign in with AD, and then when prompted, enter your corporate Active Directory log in information.
  2. Click Sign in.

Log in with an Azure AD SSO account

Going forward, KM users can now use their Knox cloud services' (KCS) Azure AD single sign-on login to log in to Knox Manage. For more information about how to log in to KCS portals, including KM, using Azure AD SSO, see Sign in with Azure AD.