Log in to Knox Manage

There are two ways to log in to the Knox Manage admin portal:

Log in through your dashboard

  1. Sign in to using your Samsung account.

  2. In the Knox Manage card, click LAUNCH.

    You are automatically logged in to the Knox Manage admin portal with the account and tenant information created when you created your Knox Manage account.

Log in through a direct link

  1. In a web browser, enter the direct URL of your Knox Manage admin portal.

  2. Enter your user ID and tenant domain.

    NOTE—If your tenant domain includes a prefix before your organization's domain, include the prefix.

  3. Click Sign in.

  4. If two-factor authentication is configured, you are prompted to enter a one-time password (OTP). Choose how you want to receive an OTP—through your mobile phone or through email. Then, click Send.

  5. Enter the OTP you receive through mobile or email.

  6. (Optional) Select Skip additional verification on this browser next time if you don't want to be prompted again for an OTP when you open the admin portal in a new browser window. The following criteria must be met for the OTP requirement to be skipped:

    • The new session is created in the same network.

    • The same user ID and password are used to log in.

    • The same browser is used to log in.

  7. Click Confirm.

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