- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
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- Migrate to Android 11
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- Knox Configure
- Mobile
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- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
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- Appendix
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- Introduction
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- Introduction
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- Using Knox Guard
- Dashboard
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- Accept or reject devices
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- Delete devices
- Complete device management
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- Update lock message
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- Manage policies
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- Manage resellers
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- Activity log
- Knox Deployment App
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- Support
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- Knox MSP Program
How to allow access to personal Gmail in Managed Google Play contexts
Last updated: September 9, 2022
Environment
- Knox Manage
- Fully managed Android device
- Personal Google account
- Managed Google Play
Overview
In contexts where you manage Android apps with Managed Google Play, due to business need, you often want to restrict access to the public Google Play Store by preventing the personal Google account on the device from making changes in the default Play Store app. However, this has the side effect of preventing the device user from accessing their account's email through the Gmail app.
This article provides guidance on how to block the device user's access to the public Play Store app while preserving their access to their personal Gmail account.
How to allow a personal Google account to access Gmail but not the public Play Store app
- On the Knox Manage console, create a new profile or edit an existing profile.
- Click Modify Policy.
- Expand the Android Enterprise > System policy drawer.
-
Set the following policies:
- Account Modification to Allow
- Account Modification > Allow Account in Google Play to Allow only MGP account
-
Apply the profile:
- If profile was already assigned, click Save and then re-apply the profile.
- If the profile is new, click Save & Assign and assign it to the group or organization that contains the target devices.
Now, the device user can access their personal Gmail but not the public Google Play Store. Their only app source is your enterprise's store on Managed Google Play.