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How to configure longer screen timeouts in Knox Manage

Environment

  • Knox Manage (KM)
  • Knox Suite License or Knox Platform for Enterprise (KPE) License
  • Knox Service Plugin (KSP)

Overview

You can configure the device screen timeout length for when you need the device to be on for longer periods of time, such as when it's in Kiosk mode. A policy setting currently exists within Android Enterprise, which allows for a maximum screen time of 10 minutes. If you need more than 10 minutes, you can configure this by using a Knox Service Plugin (KSP) policy within the Knox Manage Portal.

How do I configure longer screen timeouts in Knox Manage?

  1. On the left sidebar of your KM console, click Profile, then click Modify Policy.
  2. Go to Samsung Knox (Android Enterprise).
  3. Search for Knox Service Plugin.
  4. Click Device-Wide policies > Enable device Policy Controls > True.
  5. Click Device and Settings customization profile (Premium) > Configure Values.
  6. Click the “ + “ sign to add the configuration.
  7. Search for Display > Screen Timeout.
  8. Click Use Specified value and enter a value in milliseconds. For example, 120000 for 2 minutes or 300000 for 5 minutes. You can enter any value between 15000 (15 seconds) and 600000 (10 minutes).
  9. Set Allow end-user modification of this setting > False.
  10. Set Configure to hide settings > True.
  11. Click Save > OK.
  12. Click Apply > OK.

Additional information

To read more about Knox Manage, please refer to the Knox Manage guide.

For more about Knox Manage policies, please refer to the Knox Manage policies.