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How to schedule or force system update on Android devices with Knox Manage

Environment

  • Knox Manage (KM)
  • Fully managed devices with a work profile
  • Android 6.0 and higher

Overview

By leveraging the Android Enterprise framework, Knox Manage (KM) introduced a new System Update feature that allows you to control when to push system updates to your fleet of Android devices. 

How do I force a system update or schedule it through Knox Manage?

  1. In your KM console, create or edit a profile.
  2. Under Platform, select Android Enterprise, then click Save & Set Policy.
  3. On the Set Policy page, under Android Enterprise, select System.
  4. Navigate to the System Update policy, then select Automatic, Windowed, or Postpone based on your desired update frequency.
  5. Click Save & Assign.
  6. Select a group or organization to assign the profile to, then click Assign & Apply.
NOTEâ —This policy is applied device-wide and works on deployments running in device owner mode.

Additional information

To learn more about the System Update configurations, see the KM admin guide.