- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Using the Knox Service Plugin with Knox Manage
Environment
- Knox Manage (KM)
- Knox Service Plugin (KSP)
Overview
This article guides you through the steps on how to set up and use the Knox Service Plugin (KSP) with Knox Manage (KM), as well as explains some of the unique policies that KSP offers in KM.
How do I activate the Knox Service Plugin?
To use KSP with KM, you must first register KM as the Android Enterprise EMM provider. See Configure Android Enterprise environments for the registration steps.
After you have set up your KM console for Android Enterprise:
- Navigate to Setting > Android Enterprise.
- Under Samsung Knox Settings > Knox Service Plugin Application, select Add & Approve.
- Select Save.
After your changes are saved, Knox Service Plugin Application will show as approved.
NOTE—After KSP has been approved, you no longer need to add the KSP application to the Managed Company Store.
How do I set up Knox Service Plugin policies in Knox Manage?
KSP offers several unique policies for Samsung devices in KM, which are separated from standard Android device policies in the console. If you are configuring Samsung devices in KM, we recommend using Android Enterprise policies extended by the KSP policies, also referred to as Samsung Knox policies.
NOTE—To use KSP, you must update the KM agent to V19.12 or higher.
You can start using KSP policies by following the steps below:
- Create a new KM profile.
- Under Platform, select Android Enterprise.
- Select the Samsung Knox setting that appears.
Enabling Android Enterprise > Samsung Knox installs the KSP application on the device. When you configure your device profile, all policies supported by KSP are marked with a green dot next to the policy name.
How does the Knox Service Plugin extend Knox Manage functionality?
KSP offers a number of additional policies that provide you with more granular control over your fleet of devices. These policies include:
Data Saver Mode
Data Saver helps cut down on data usage by preventing some apps from sending or receiving data in the background. Any apps running in the background will not be able to use any data without user permission.
This KSP policy, located under Samsung Knox > System in KM, allows you to choose whether the user can turn Data Saver on or off.
- If Data Saver Mode is left unconfigured or set to Allow, the device setting can be modified by the user.
- If Data Saver Mode is set to Disallow, the device setting cannot be modified by the user, and is locked to the option it was set to before the policy was uploaded.
On Samsung devices, the Data Saver feature is set to Off by default.
Allowlisted Device Admin
The Allowlisted Device Admin policy allows only designated apps to run with Device Admin privileges.
If the policy is left unconfigured, activating a device admin app through Biometrics and security > Other security settings > Device admin apps prompts a message that the security policy prevents enabling device admins.
If the policy is set to Allow, you must first add any device admin apps to the allowlist before activating device admin permissions.
Additional information
To learn more about how KSP works, see the KSP admin guide.