How to delete a private application from Knox Manage

Environment

• Knox Manage (KM)
• Android Enterprise

Overview

This knowledge base article shows you how to permanently delete a private application uploaded to the Managed Play Store in Knox Manage (KM).

How do I delete a private application from the Managed Play Store in Knox Manage?

To delete a private application you previously uploaded, you’ll first need to unpublish it:

1. In the left sidebar of your KM console, click Application.
2. On the Application page, click Add.
3. Select Public (Managed Google Play Private), then click OK.
4. Select the private app you want to unpublish, then click Make advanced edits.
5. Sign in to the Play Console with your Google Account.
6. Select Store presence > Pricing & Distribution.
7. In the App Availability section, select Unpublish.

Then, contact the Play Console support team and fill out the App publishing issues form. Under Please select from common issues or requests:, ensure you select I want to request for app deletion.

After submitting the form, expect a response within 2 business days from the Play Console support team to confirm your deletion request.