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Wear OS notification policy doesn’t restrict device users on kiosks

Last updated September 6th, 2024

Categories:

Environment

  • Knox Manage
  • Wear OS kiosk

Overview

After pushing a profile that has the Wear OS policy Quick Panel & Notifications set to either Disallow or Notification only, you may encounter an issue where device users in kiosk mode can still access the notification panel.

Cause

Enabling the following packages in your kiosk’s app allowlist overrides values of the Quick Panel & Notifications policy:

  • com.google.android.apps.wearable.settings
  • com.android.providers.settings

Workaround

To resolve the issue, remove com.google.android.apps.wearable.settings and com.android.providers.settings from the Allowlisted App policy:

  1. On the Knox Manage console, go to Profile.

  2. Select your Wear OS profile, then click Modify Policy.

  3. Expand the Wear OS > Kiosk policy drawer, and modify the following policy:

    Policy Value
    Kiosk Settings > Allowlisted App Remove com.google.android.apps.wearable.settings and com.android.providers.settings.
  4. Click Save & Assign to push the profile to your devices.

Additional Information

For more information regarding Wear OS policies, see Wear OS policies.

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