- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Configure the Android Enterprise environment
To use Android Enterprise devices, you must register Knox Manage as the EMM provider on the Google Play console and configure the basic environment of Managed Google Play (MGP), which is the app platform for enterprises that manage Android devices.
To configure the Android Enterprise environment:
- On the Knox Manage console, go to Setting > Android > Android Enterprise. NOTE—If an EMM provider is already registered and you want to change it, see Update EMM provider information.
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Click Register EMM and confirm that you want to register. The Knox Manage console redirects you to the Google Play console.
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Register your Google account for Managed Google Play:
- Click Sign in, enter your Google account credentials, then click Get started to enter your enterprise details.
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Enter your Business name and click Next to register Knox Manage as an EMM provider.
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Fill the contact details for your GDPR officer and EU representative.
- If you agree to the terms and conditions, select I have read and agree to the Managed Google Play agreement, then click Confirm.
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Click Complete Registration to return to Knox Manage console. The Google account information and the Google API settings populate on the page.
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Click Test Connection to check for any sync issues between the Knox Manage server and Google's servers.
TIP — You can run this test at any time to help identify communication problems with your Knox Manage tenant and Manage Google Play apps. -
Select whether to Reset Basic store layout. By default, apps are organized in the managed Google Play Store app based on app collections that you create and maintain on the Google Play console. If you want to display the apps in managed Google Play Store without any categorization, click Reset.
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For Auto Update Apps, select the circumstances when Managed Google Play apps will update automatically:
- When the device is connected to a Wi-Fi access point
- When the device user chooses to
- When the device detects an update is available
- Never
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Select whether to Force Update App at a specific time:
- Use — Apps are forced to update during a specific timeframe. When this option is selected, you must fill a Start Time & Duration to define the timeframe.
- Do not use — Apps automatically update when the device is charging, idle, or the app isn't currently in use. Automatic updates can be paused during freeze periods.
- Click Save to finish configuring the environment.