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Configure Android Enterprise environments

To use Android Enterprise devices, you must register Samsung Knox Manage as the EMM provider in the Google Play Console and configure the basic environment of Managed Google Play, which is the digital distribution platform for Android Enterprise.

To configure the Android Enterprise environments, complete the following steps:

  1. Navigate to Setting > Android > Android Enterprise.

  2. Click Register EMM.
    • Click OK in the confirmation popup.

    • The Google Play Console will appear.

  3. Sign in to the Google Play Console using your Google account.

  4. Create a Managed Google Play account and register Samsung Knox Manage as the EMM provider.
    • When registration is finished, the Managed Google Play account information and Google API settings will appear on the Admin Portal’s “Android Enterprise” page.
  5. On the “Android Enterprise” page of the Admin Portal, select the layout of Managed Google Play.

    • Basic Store Layout: When users access Managed Google Play on their devices, the applications are displayed without categorization.

    • Advanced Store Layout: When users access Managed Google Play on their devices, the applications are displayed in the categories you set when adding applications in Knox Manage.

      Note : You can configure the categories for the Managed Google Play layout in Application > Manage Category.

  6. Select the auto-update condition of the applications to be assigned to the devices.
    • Update on Wi-Fi only: The applications will be automatically updated only when a Wi-Fi network connection is available.

    • Allow user to configure: The applications will be updated only when the user authorizes the update.

    • Always auto update: The applications will be automatically updated when any network is connected.

    • Never auto update: The applications will not be updated.

  7. Click Add & Approve next to Knox Service Plugin Application to add and approve it.

    NOTE— To use the Knox Service Plugin agent properly, you must update the Knox Manage agent to V19.12 or higher. If the Knox Service Plugin agent is installed on a device with a version of Knox Manage agent lower than V19.12, you may not be able to receive app feedback in the event of policy changes.

  8. Click Save.

Approve the Knox Service Plugin app

The Knox Service Plugin (KSP) provides additional policies you can configure on Samsung devices. These policies require the KSP app. Perform this procedure to approve the KSP app on your devices.

  1. Navigate to Setting > Android > Android Enterprise.
  2. Next to Knox Service Plugin Application, click Add & Approve.
  3. In the Add & Approve KSP Application popup, click Approve.

Deleting EMM provider information

To delete the registered EMM provider information from Knox Manage, complete the following steps:

1. Navigate to Setting > Android > Android Enterprise.

2. On the “Android Enterprise” page, click Unregister EMM.

  • The information registered on the Google Play Console will be deleted, and the user will no longer be able to use the device as an Android Enterprise device.
  • Deleted EMM provider information can be restored by re-registering it within 30 days.

Permanently deleting EMM provider information

To delete the registered EMM provider information permanently, complete the following steps:

  1. Sign in to the Google Play Console (https://play.google.com/work/adminsettings).

  2. Click Delete Enterprise.
    • All the information will be deleted within 24 hours and cannot be restored.