Android Enterprise Policies
This section describes the policies you can configure for Android Enterprise devices.
Knox Manage supports the following four types of Android Enterprise devices:
Type | Description |
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Fully Managed | Controls the whole device. |
Work Profile | Controls only designated work areas. |
Fully Managed with Work Profile | Controls both the personal and work areas and applies different policies to each of them. Android 10 and lower. |
Work Profile on Company-owned Device | Controls both the personal and work areas, and applies different policies to each of them. Android 11 and higher. |
The availability of the policies vary depending on the enrollment type and the OS version. IT admins can choose to turn on the Highlight Work Profile on Company-owned Devices Profile Only setting to show the available policies highlighted in blue.
- Some policies support only Samsung Galaxy devices.
- Until Knox Manage 20.11, Knox Manage only supported Android Enterprise policies for device management. Starting with Knox Manage 21.1, for devices running a Work Profile on a company-owned device, Knox Manage now supports Knox policies.
Consider the following when configuring policies:
- By configuring the device settings for a profile, you can automatically update devices without the need for any user action.
- After Knox Manage is activated and policies are applied, the device settings are automatically updated. After an update, device users can view the status in the notification messages.
System
Provides backup and restore settings and other features. Updates the operating system on a device.
Policy | Description | Supported system | ||||||||||||||||||||||||||||||||||||||||||
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User Certificate Settings | Allows the setting of user certificates. | Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Camera | Allows using the camera.
NOTE — If the device is activated as a Work Profile, the camera function only in the Work Profile is controlled. |
Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher Work Profile — Android 6 and higher |
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Screen capture |
Allows screen captures. NOTE — Starting with Android 12, system apps built with certain API permissions can capture the screen even if the device has screen capturing disabled by an EMM. This mostly affects preloaded system apps developed by device manufacturers. If you are unsure whether the preloaded apps on a deployed device have these permissions, you should verify with the device manufacturer.
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Android 5+ |
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System update |
Allows setting if and how over-the-air (OTA) updates are applied to devices. Choose one of the following setting option:
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Fully Managed — Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Account Modification |
Allows modification—addition or deletion—of the accounts added for each application.
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Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Account Block/Allowlist |
Specifies whether to define an allowlist or blocklist of app and service accounts that the device user can manage. When set, the Account List policy becomes either a blocklist or an allowlist. CAUTION — If you change the value of this policy when the account list contains values, all values in the account list will be erased.
Only available if the Account Modification policy is set to Allow. Values
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Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Account List |
Specify the list of app and service accounts that the device user is allowed or blocked from managing. Accounts are specified as interfaces of Android package names, such as com.google.android.gm.pop3 for the POP3 account of the Gmail app. Managed Google Play accounts can't be modified, so adding them to this list when in allowlist mode has no effect. Only available if the Account Modification policy is set to Allow and the Account Block/Allowlist policy is set. ValuesTo add an account, enter it and click Here are the account names of common apps:
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Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Allow account in Google Play | Specifies which managed and unmanaged accounts on the device can make changes through Google Play. You can select Allow All for all accounts, Allow only MGP Account for just the Managed Google Play (MGP) account, or Allow MGP and Selected Accounts for the MGP account and an allowlist defined by the Account Allowlist policy. |
Fully Managed — Android 6 and higher |
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> Account Allowlist | Specifies an allowlist of accounts on the device that can access Google Play. |
Fully Managed — Android 6 and higher |
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VPN Setting | Allows the user to configure the VPN settings on the device. |
Fully Managed — Android 6 and higher Work Profile — Android 7 and higher |
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User Deletion | Allows deleting the added users. | Fully Managed — Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Safe mode | Allows using Safe Mode. This policy retains device control functions such as camera control, but not Knox Manage applications and preloaded applications. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Wallpaper Change |
Allows both the device user and apps to change the wallpaper. Values
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Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
Custom Wallpaper |
Applies a custom wallpaper on the device. Values
If this value is unset, no custom wallpaper is applied. |
Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Wallpaper File |
Specifies the custom wallpaper to apply to home and lock screens. Only available if the Custom Wallpaper policy is set to Apply. ValuesTo add custom images, click The image file can be in BMP, GIF, ICO, JPG, JPEG, or PNG format and can't exceed 10 MB in size. |
Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
External SD card | Allows using the external SD card. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Write to external SD card |
Allows writing to an external SD card. NOTE — If the external SD card policy is allowed but the Write to external SD card policy is not, then external SD cards can only be read and do not have reset control.
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Fully Managed — Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Factory reset | Allows a device factory reset. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
S Beam |
Allows using Android Beam which transfers data using NFC. NOTE — Android 10 and higher devices are not supported.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Create Window | Allows a window to be created and launched at the top when users use a multi-window transformed into a pop-up window or a split screen mode on the device. | Fully Managed — Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Easter Egg | Allows executing the Easter Egg games on devices with specific actions. | Fully Managed — Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Brightness Setting | Allows changing of the screen brightness level. | Fully Managed — Android 9 and higher | ||||||||||||||||||||||||||||||||||||||||||
Always on Display | Allows the always on display feature that displays brief information on the lock screen, such as notifications or time. | Fully Managed — Android 9 and higher | ||||||||||||||||||||||||||||||||||||||||||
System Error Screen | Allows an error dialog display function when an application shutdowns abnormally. | Fully Managed — Android 9 and higher | ||||||||||||||||||||||||||||||||||||||||||
If compromised OS is detected |
Select a measure to take when a compromised OS is detected.
NOTE — The factory reset (only) function is unsupported in Android 2 and lower. To reset the device, select the Factory reset + Initialized SD card option.
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Fully Managed — Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
Notifications when an Event is Set to On. |
Set the device to display a notification when a device control event is applied. User defined — Users can set event notifications on the device from the Settings menu of the Knox Manage agent. Show notification — Displays the notification when an event for device control is applied. Hide notifications — Hides the notification when an event for device control is applied. |
Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Notifications when an Event is Set to Off. |
Set the device to display a notification when an event for device control is disengaged.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Fix Event Notification |
Set the removal of notifications from the device Quick panel. User Defined — Users can remove notification on the device from the settings menu of Knox Manage agent. Disallow to Remove Notification — Users cannot remove notifications on the device Quick Panel. Allow to Remove Notification — Users can remove notifications on the device Quick Panel. |
Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Encryption for storage | Specifies the encryption of the device's internal storage or the external SD card. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Storage encryption |
Check the check box to select the storage to be encrypted. NOTE — External SD card encryption is applicable to Samsung Galaxy devices only.
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Automatic Date and Time | Allows the device user to change the date and time settings. Select Enforce Time Zone to override the time zone and prevent the device user from changing it. | Fully Managed — Android 6 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Time Zone | Specifies the time zone. Only available if the Automatic Date and Time policy is set to Enforce Time Zone. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher | ||||||||||||||||||||||||||||||||||||||||||
Language Setting | Allows the language setting policy. | Fully Managed — Android 9 | ||||||||||||||||||||||||||||||||||||||||||
Location Setting |
Allows users to change the Location settings.
IMPORTANT — As of 23.03, the Location Setting policy is disabled. It will be deprecated in a future release. Use the GPS policy instead.
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Fully Managed — Android 9 | ||||||||||||||||||||||||||||||||||||||||||
Backup |
Allows backup of the device data. NOTE — If the backup function can be found on your device at Google > Backup, it may seem possible to turn the backup setting on or off, even if this policy is set to Disallow. However, the functionality of backup is prohibited, regardless of mobile UI, when the Backup policy is set to Disallow.
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Fully Managed — Android 8 and higher | ||||||||||||||||||||||||||||||||||||||||||
Set a Message for Blocked Settings |
Enables a custom message to display when the device user taps or tries to use a disabled setting. This policy has two sub-policies, one for a short message to display in most screens of the Settings app, and the other for a longer message to display in the device administrators screen of the Settings app. |
Fully Managed — Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Short Message | Specifies the custom message to display when the device user taps or tries to use a disabled setting on the Settings app. Only available if the Set a Message for Blocked Settings policy is set to Apply. | Fully Managed — Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Long Message | Specifies the custom message to display when the device user taps or tries to use a disabled setting in the device administrators screen of the Settings app. Only available if the Set a Message for Blocked Settings policy is set to Apply. | Fully Managed — Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
Set a Message for Lock Screen |
Enables a custom message on the device's lock screen. You can add lookup items to the message, which substitute for device and user information like username and phone number in the Android environment. If the message contains only whitespace characters, then no lock message displays, and the user can't change it. If this value is unset, the message only contains the user information, if it's available. |
Fully Managed — Android 7 and higher | ||||||||||||||||||||||||||||||||||||||||||
> Message | Specifies the custom message on the lock screen. Enter the message in the text field. Click Lookup to browse and select available lookup items to add to the message. | Fully Managed — Android 7 and higher |
Interface
Controls the network settings, such as Bluetooth, Wi-Fi Direct, and tethering.
Policy | Description | Supported system |
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Printing | Allows the printing function. | Android 9 and higher |
Autofill Service | Allows auto-completion of information that you enter on websites in the Android browser. | Android 8 and higher |
Network Reset |
Allows the network usage rest function on a set date. NOTE — For Android 7 and lower devices, this applies to Samsung devices (Knox1.0+) only.
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Fully Managed — Android 6 and higher |
Mobile Network Setting | Allows configuring the mobile network settings. | Fully Managed — Android 6 and higher |
Allow Wi-Fi Change | Allows changing the Wi-Fi Settings. | Fully Managed — Android 6 and higher |
Wi-Fi |
Allow using Wi-Fi. If the Wi-Fi policy was not applied successfully, the device tries to apply it again 30 minutes after Knox Manage is activated.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher |
> Wi-Fi Direct |
Allows use of the Wi-Fi Direct (Wi-Fi P2P) connection. NOTE—
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Fully Managed — Samsung Knox 1.0 and higher |
Tethering Setting | Allows tethering Settings. | Fully Managed — Android 6 and higher |
Bluetooth |
Allows using Bluetooth.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher |
> Desktop PC connection | Allows PC connection with the user's device using Bluetooth. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher |
> Data transfer | Allows data exchanges with other devices using Bluetooth connection. | Fully Managed — Samsung Knox 1.0 and higher |
> Search mode | Allows device search mode. | Fully Managed — Samsung Knox 1.0 and higher |
Bluetooth Setting | Specifies the controls for the Bluetooth use. | Fully Managed — Android 8 and higher |
Bluetooth Share | Allows Bluetooth sharing. | Fully Managed — Android 8 and higher |
PC connection | Allows connecting user's device to PC. | Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher |
USB Debugging | Allows the device user to enable USB debugging. | Work Profile — Android 6 and higher |
Security
Configures the security settings, such as Play Integrity (SafetyNet Attestation), Multifactor authentication, and screen timeout.
Policy | Description | Supported system |
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SafetyNet Attestation | Allows checks to validate the integrity of the device. | Android 6 and higher |
> Verification Interval (days) | Set an interval at which to assess the devices. | |
> Verification Failure Policy (During Enrollment) |
Select a measure.
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> Verification Failure Policy (After Enrollment) |
Select a measure.
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Maximum screen timeout | Set the maximum time limit that a user can linger before screen timeout. | Fully Managed — Android 6 and higher, Samsung Knox 2.0 and higher |
Enforce Multi-factor Authentication |
Enable multifactor authentication (2FA) that unlocks a device only after two authentication methods are provided, including one biometric input—face, iris, or fingerprint—and one lock screen method, such as PIN, password, or pattern. NOTE — Incorrect use of this policy together with One Lock and Biometric policy can lock your device.
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Fully Managed — Samsung Knox 3.0 and higher |
Screen Timeout | Specify whether to allow the user to control the screen lock time setting. | Fully Managed — Android 9.0 and higher |
Password
Configures password and device lock screen settings.
Policy | Description | Supported system |
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Password |
Set the device's lock screen type and minimum quality. Use of the camera is prohibited when the device is locked. You can set up to two lock screen policy sets:
IMPORTANT —
TIP —
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> Minimum Complexity (Android 12 or higher) |
Set the minimum lock screen complexity. There are four complexity levels, each pre-defined by the Android API. The device user must use a lock screen that meets or exceeds the minimum level. Set the minimum complexity level of the lock screen:
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Fully Managed — Android 12.0+ Work Profile — Android 12.0+ Personal area — Android 12.0+ |
> Minimum Strength (Android 11 or earlier) |
Set a minimum strength level for the lock screen:
NOTE — The password strength increases in the following ascending order — Weak Biometric < Pattern < Numeric < Numeric Complex < Alphabetic < Alphanumeric < Complex.
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Fully Managed — Android 6-11 Work Profile — Android 6-11 Personal area — Android 7-11 |
>> Minimum Length |
Set the minimum length of the password. The value can be between 4-16 characters for Numeric or Alphanumeric strength levels. The value can be between 6-16 characters for the Complex strength level. |
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>> Minimum Number of Letters |
Set the minimum number of letter characters in the password. The value can be between 1-10 characters. |
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>> Minimum Number of Non-letters |
Set the minimum number of numeric and special characters required in the password. The value can be between 1-10 characters. |
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>> Minimum Number of Lowercase Letters |
Set the minimum number of lowercase letter characters required in the password. The value can be between 1-10 characters. |
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>> Minimum Number of Capital Letters |
Set the minimum number of uppercase letter characters required in the password. The value can be between 1-10 characters. |
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>> Minimum Number of Numeric Characters |
Set the minimum number of numeric characters allowed in the password. The value can be between 1-10 characters. |
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>> Minimum Number of Special Characters |
Set the minimum number of special characters required in the password. The value can be between 1-10 characters. |
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> > Maximum Length of Sequential Numbers |
Set the longest string of sequential numbers (1234, 4321, 2468) allowed in the password. The value can be between 1-10 characters. |
Devices secured by Samsung Knox |
> > Maximum Length of Sequential Characters |
Set the longest string of sequential characters (abcd, dcba, aceg) allowed in the password. The value can be between 1-10 characters. |
Devices secured by Samsung Knox |
> Password Lifecycle Settings (Android 6 or higher) | These settings define rules about how the lock screen changes over time, such as user changes to the lock screen, expiration, and minimum login parameters. |
Fully Managed — Android 6+ Work Profile — Android 6+ Personal area — Android 7+ |
>> Password History (times) |
Set the minimum number of new passwords that must be used before a user can reuse a previous password. For example, if the password is Knox123! and the Password History (times) is 10, the user must use ten other passwords before they can reuse Knox123!. The value can be between 1-10 times. |
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>> Password Expiration Timeout (Days) |
Set the number of days before the password must be reset. The value can be between 1-365 days. |
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>>> When to Send Notification Before Expiration (Fully Managed) |
Set the number of days before password expiry when the notification must be sent out for fully managed devices. The value can be 1, 3, 5, or 7 days. |
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>>> When to Send Notification Before Expiration (Work Profile) |
Set the number of days before password expiry when the notification must be sent out for work profile devices. The value can be 1, 3, 5, or 7 days. |
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>> Maximum Failed Login Attempts |
Set the maximum number of incorrect password attempts before access is restricted. You can set this only with Numeric, Alphanumeric, or Complex password strength. The value can be between 0-10 times. |
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>>> If the Maximum Failed Login Attempts Are Exceeded |
Choose an action to perform on a Fully Managed device when the maximum number of failed unlock attempts is reached:
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Fully Managed — Android 6 and higher |
>>> If the Maximum Failed Login Attempts Are Exceeded |
Select an action to perform when the maximum number of failed unlock attempts is reached:
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Work Profile — Android 6 and higher Company-owned — Android 7 and higher |
>> If Password Compliance is Violated |
Choose an action to perform when a password does not comply with requirements:
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> KeyGuard (Block Functions on Lock Screen) |
Choose which features and functionality to block when the screen is locked. Fully Managed devices:
Devices with a Work Profile:
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Fully Managed — Android 5+ Work Profile — Android 7+ Personal area — Android 7+ |
Kiosk
Configures Kiosk applications on a Kiosk device and controls the device settings.
Policy | Description | Supported system |
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Screen on when Plugged in |
Enable this feature to set the device screen on when charging using any of the following options: |
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> Screen on when Plugged into Charger |
Select the option to apply the policy:
Multiple selection is possible. |
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Kiosk app settings |
Select a Kiosk feature to use on a device. Single App Mode — Runs a single application on the device's home screen. Multi App Mode — Runs multiple applications that are developed using the Kiosk Wizard. Web Mode — Opens webpages that are specified by the administrator. NOTE—
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Fully Managed — Samsung Knox 1.0 and higher Non-Samsung Fully Managed — Android 9 and higher |
> Set application | Click Add to select Kiosk applications from the list or click New to create a Kiosk App. | |
> Set Kiosk Browser | When setting up the Kiosk Browser, the package name of the application registered as the Kiosk Browser is automatically selected. | |
> Default URL |
Set the home page of the Kiosk Browser. ValuesEnter a URL. Click Lookup to browse and select available lookup items to include in the URL. |
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App Auto Update | Set the Kiosk Browser to be updated automatically. | |
> Screen Saver |
Use the screen saver for the Multiple App kiosk and the Kiosk Browser. When no user activity is sensed for a certain amount of time set in the Auto Screen Off or Session Timeout settings on the device, the registered images or video files are activated on the device display. NOTE — The Screen Saver for the Kiosk Browser only runs while the device is charging.
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>> Screen Saver Type | Select either an image or video type screensaver. | |
>>> Image |
Select image files for the screen saver. You can add up to 10 image files in the PNG, JPG, JPEG, or GIF format (animated files are not supported). Each image file must be less than 5 MB.
NOTE — The device control command must be transferred to the device to apply an image file to it.
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>>> Video |
Select a video file for the screen saver. You can add only one video file in the MP4 or MKV format. The video file must be less than 50 MB.
NOTE — The device control command must be transferred to the device to apply a video to it.
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> Session timeout |
Allows the use of the session timeout feature for the Kiosk Browser. If the user does not use the device for a set time, the device deletes user information, such as the cache and cookies, in the device Kiosk Browser and goes to the main page URL:
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>> Time (sec) |
Set the session timeout in seconds for the Kiosk Browser. The value can be between 10 - 3600 secs (default is 1800). |
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> Text Copy | Allow the copying of text strings in the Kiosk Browser. | |
> Javascript | Allow the running of the JavaScript contained in websites. | |
> Http Proxy | Allow the use of an HTTP proxy for communications in the Kiosk Browser. | |
>> IP/Domain:Port | Set the HTTP proxy server IP or domain address, and Port. When not entered, the Port number is automatically set to 80. | |
> User agent settings key value |
Set the key value to be added to the user agent. Allow the Kiosk Browser to access the Web server and the user agent key values contained in the HTTP header. NOTE — User agent key settings can be used to detect access to non-Kiosk Browsers on the web server.
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> File Upload |
Allows the user to upload files to websites through the Kiosk Browser. Disallow is the default value. |
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Delete Kiosk app when policy is removed | Allows to delete applications along with policies from a device when the applied policy is deleted. |
Fully Managed — Samsung Knox 1.0 Non-Samsung Fully Managed — Android 9 |
Prohibit hardware key | Allows the use of the hardware keys. | |
> Disallow hardware keys |
Select hardware keys to disable. The availability of Hardware keys can vary by device If you do not allow the use of the Task Manager, then it does not run, even if the user taps the left menu key in the Navigation bar at the bottom of the device. |
Fully Managed — Samsung Knox 1.0 and higher |
Utilities setting | Allows the use of specific features on Kiosk mode devices. | Fully Managed — Android 9 |
> Power | Allows the use of the Power button to turn off or restart the device. | |
> Recent apps | Allows the use of the Recent task button. The Home button also needs to be allowed to use the Recent task button. | |
> System status bar |
Allows the use of the system status bar, which displays the time, network connectivity, and battery status. NOTE — For Android P and higher devices, you must allow the notification bar as well to enable the system status bar.
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> Notification bar | Allows the access to the notification bar. If this policy is set to Allow, the Home policy is allowed automatically. | |
> Home | Allows the use of the Home button on the device. | |
> Key guard | Allows the screen lock policy to be applied to the device. If it is set to Disallow, users can access the Kiosk device without a screen lock password, regardless of the screen lock policy of the device. |
Application
Configures options for application controls such as installation, verification, and permission.
Policy | Description | Supported system |
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Installation of App from Untrusted Sources | Allows the installation of apps from untrusted sources instead of just the Google Play Store. |
Fully Managed — Android 6 and higher Work Profile — Android 6 and higher |
Skip App Tutorial | Allows the users to skip application tutorials. | Android 6 and higher |
App Control |
Allows application control from the settings application. The following actions can be configured:
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Fully Managed — Android 6 and higher |
App Installation | Allows application installation. |
Fully Managed — Android 6 and higher Work Profile — Android 6 and higher |
App Uninstallation | Allows application uninstallation. |
Fully Managed — Android 6 and higher Work Profile — Android 6 and higher |
App Verification | Allows application verification using Google for all device applications. |
Fully Managed — Android 6 and higher Work Profile — Android 5 - 7.1 |
App Permission |
Allows application runtime permission settings for all areas.
NOTE — This policy applies to all applications.
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Android 6 and higher |
> App permission exception policy list |
Add individual application. Set different permission policies for each application.
NOTE—
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Android 6 and higher |
App Execution Blocklist Setting | Set to prevent the execution of the device applications. | |
> App execution blocklist |
Add applications to prevent their execution. Icon of the blocked application disappears and users cannot run the application.
NOTE — An application that has been added on the App download allowlist policy cannot be added.
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Android 6 and higher |
App uninstallation prevention list Setting | Set to prevent the uninstallation of the device application. | |
> Application uninstallation prevention list |
Add applications to prevent their uninstallation.
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Android 6 and higher |
System App Activation Setting |
Set to activate hidden system applications for Android Enterprise devices to view. If a device is activated with Android Enterprise, only designated applications appear on the device. NOTE — Applications cannot be activated if they are listed under the Application installation block list.
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> System App Activation |
Add system applications to be activated.
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Android 6 and higher |
App Delegation Scope Management |
Enables delegated scopes for apps, which is a device policy controller function that grants elevated API and policy control to an app. An app with delegated scopes can dictate policies and configuration settings to other apps. Values
If this value is unset, then delegation scopes are disabled. |
Android 8 and higher |
> App Delegation Scope |
Configures delegated scopes for apps. Each configuration targets an app with a profile in the Knox Manage tenant and assigns scopes to it. You can only manage one delegation configuration per app. Only available if the App Delegation Scope Management policy is set to Apply. ValuesTo assign delegated scopes to an app:
For a complete list of compatible scopes, see Supported delegation scopes. To remove the delegated scopes for an app:
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App Prevented from Using Mobile Data Setting | Enables blocking apps from using mobile data on the device. When this policy is enabled, the app can only transfer data over the main Wi-Fi connection. Data from tethered and hotspot Wi-Fi connections isn't available. | Android 10 and higher |
> Prevent Apps from Using Mobile Data |
Specifies a blocklist of apps that can't use mobile data. Only available if the App Prevented from Using Mobile Data Setting policy is set to Apply. ValuesTo add apps, click Add, then search for and select one or more apps. To remove an app, click |
Android 10 and higher |
Allowlisting Apps Allowing External SD Card Setting |
Allows the use of an external SD card. The external SD card cannot be used by default. Supported devices: (SDK or API):
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> Allowlisted apps for external SD card |
Add applications that can use an external SD card.
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App Download Block/Allowlist Setting |
Configure allowlist and blocklist policies to restrict the use of personal Google Play accounts and installation of personal apps on devices. IMPORTANT — These policies apply to apps downloaded from managed Google Play only, apps that are already installed or are directly installed using APKs are not impacted. For already installed apps, use the previously set up app blocklist and allowlist policy.
NOTE — This policy is only supported on Fully Managed company-owned devices.
Supported devices: (SDK or API):
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> App Download Blocklist | Add apps to the blocklist, restricting users from downloading or installing these apps to the target devices. To add apps to the blocklist:
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> App Download Allowlist | Add apps to the allowlist which lets users download and install these apps to the target devices. To add apps to the allowlist:
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Work and Personal Apps Connection Setting | Specify whether the app can communicate with itself across two different profiles, subject to user consent. | Work profile - Android 11.0 and higher |
Supported delegation scopes
The supported delegation scopes are:
Scope | Supported system |
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Management of uninstalled packages |
Fully Managed — Android 9 and higher Fully Managed with Work Profile — Android 9 and higher |
Installing existing packages |
Fully Managed — Android 9 and higher Fully Managed with Work Profile — Android 9 and higher |
Selection of key chain certificates | Android 10 and higher |
Network logging |
Fully Managed — Android 10 and higher Work Profile — Android 12 and higher |
Security logging |
Fully Managed — Android 12 and higher Work Profile on company-owned — Android 12 and higher |
Certificate installation and management | Android 9 and higher |
Managed configurations management | Android 9 and higher |
Blocking uninstallation | Android 9 and higher |
Permission policy and permission grant state | Android 9 and higher |
Package access state | Android 9 and higher |
Enabling system apps | Android 9 and higher |
Location
Allows the use of GPS or location data collection from a device.
Policy | Description | Supported system |
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GPS |
Configure the location settings on the device.
NOTE — The GPS policy replaces the Location Setting policy.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher Work Profile — Android 6 and higher |
Report device location |
Allows collecting location data. NOTE — For Note 8 devices running the N OS, the Geofencing area radius size set in the admin console unit is recognized in miles not meters.
NOTE — If the Fully Managed with Work Profile type is used, location data from devices is collected based on the Report Device Location value, which is specified in the Fully Managed Device policy.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher Work Profile — Android 6 and higher |
> Report device location interval |
Set an interval period to save the location data of the device. NOTE — To set the collection interval, select either Allow or User consent for the Report device location policy.
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Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher Work Profile — Android 6 and higher |
High Accuracy Mode | Set to use for collecting accurate GPS locations of the devices. |
Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher Work Profile — Android 6 and higher |
Phone
Configures the phone settings, such as airplane mode, the microphone settings, and the cellular network settings.
Policy | Description | Supported system |
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Airplane mode | Allows the use of airplane mode. | Fully Managed — Android 9 and higher, Samsung Knox 2.0 and higher |
Cell Broadcast Setting |
Allows the use of emergency broadcast settings. The carrier can send a same message, such as an emergency alert, to the devices connected to the same cellular base station. |
Fully Managed — Android 6 and higher |
Volume Adjustment | Allows adjusting the volume. | Fully Managed — Android 6 and higher |
Microphone | Allows the use of the microphone. |
Fully Managed — Android 6 and higher, Samsung Knox 1.0 and higher Work Profile — Samsung Knox 1.0 and higher |
> Recording | Allows recording with the microphone. | Samsung Knox 1.0 and higher |
> S Voice | Allows the use of S Voice. | Fully Managed — Samsung Knox 1.0 and higher |
Voice Call (except Samsung Device) |
Allows the use of voice calls. NOTE — To control Samsung devices, use the Prohibit voice Call policy.
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Fully Managed — Android 6 and higher |
SMS (except Samsung Device) | Allows the use of text messages. | Fully Managed — Android 6 and higher |
Data connection during roaming | Allows a data connection while using roaming service. | Fully Managed — Android 7 and higher, Samsung Knox 1.0 and higher |
Container
Allows data transfers within the Work Profile or with other devices.
Policy | Description | Supported system |
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Copy and Paste Clipboard per Profile | Allows copying and pasting with the clipboard between the personal and work areas. | Work Profile — Android 7.1 and higher |
Phone Book Access Profile (PBAP) via Bluetooth |
Allows sharing contacts from the Profile Owner to the connected device using Bluetooth. NOTE — Before you use this policy, set the Bluetooth share policy to Allow.
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Work Profile — Android 8.0 and higher |
Set a Message for Profile Wipe | Allows IT admins to set a custom message to warn the user when the data on the Work profile is being wiped. | Work Profile — Android 9.0 and higher |
Set a Maximum Period for Profile Turned off |
Allows IT admins to specify a time period for which the device users are allowed to turn off Work profiles on their WP-C devices. The following two options are available:
Users of WP-C devices are allowed to turn off the Work profile on their devices. If the device user does not restart the Work profile, all Personal apps—outside of emergency calls and a few other important apps—are suspended. The device users see a notification on their device alerting them as to the reason for suspension of personal apps. |
Work Profile — Android 11.0 and higher |
Factory Reset Protection
Configures the security policy to prevent unauthorized use of a device after a factory reset.
You can set up a factory reset protection policy for Android Enterprise devices. This policy allows you to prevent the unauthorized use of an organization's devices using a special validation method for unlocking them after a factory reset.
Policy | Description | Supported system |
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Factory Reset Protection |
Enables factory reset protection. When this security measure is enabled, if the device undergoes a factory reset it can't be reactivated without the previous user's Google Account. Values
To enable factory reset protection:
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Knox Browser
Configures the Knox Browser app. If you enable Knox Browser on a device, the Knox Browser app is automatically installed right after the Knox Manage agent is enrolled.
Knox Browser is a web browser that you can configure to be highly secure. It is available to users who have a Knox Suite license. If you enable Knox Browser on a device, the Knox Browser app is silently installed right after the Knox Manage agent is enrolled, as shown in this image.
Policy | Description | Supported system |
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Knox Browser App |
Enables the Knox Browser app. Values
If this value is unset, then the Knox Browser app can't be installed on the device. |
Knox Platform for Enterprise Premium |
Homepage URL |
Sets the home page of the Knox Browser app. If set, the user can't change the home page. This is a required value for deploying the Knox Browser. Only available if the Knox Browser App policy is set to Use. ValuesEnter a URL. Click Lookup to browse and select available lookup items to include in the URL. |
Knox Platform for Enterprise Premium |
App Auto Update |
Determines whether the Knox Browser app automatically updates. If enabled, the browser also updates when the profile is pushed to the device. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
Hide URL |
Hides the address bar. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
URL Control Type |
Configure whether to restrict access to URLs. The restriction list is defined by the URL Control List policy. Only available if the Knox Browser App policy is set to Use.
If this value is unset, then URLs aren't restricted. |
Knox Platform for Enterprise Premium |
URL Control List |
Enter the URLs to allow or block, as determined by the URL Control Type policy. Only available if the Knox Browser App policy is set to Use and the URL Control Type is set to Allowlist or Blocklist. ValuesTo add a URL, enter it and click The wildcard (*) token is supported in the sub-domain and path. For example:
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Knox Platform for Enterprise Premium |
Link URL to Other Apps |
Enables URLs with web intents, which, when opened, can download and launch apps on Android. Only available if the Knox Browser App policy is set to Use. Knox Browser supports intent schemes like the following:
Values
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Knox Platform for Enterprise Premium |
Cookies |
Allows web pages viewed on Knox Browser to store cookies on the device. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
File Download |
Enables file downloads on Knox Browser. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
File Upload |
Allows the device user to upload files to web pages on Knox Browser. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
Text Copy |
Allows the device user to copy text from web pages viewed on Knox Browser. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
Screen Capture |
Allows the device user to take screenshots of web pages on Knox Browser. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
Bookmark |
Defines a collection of bookmarks to push to Knox Browser. Only available if the Knox Browser App policy is set to Use. ValuesTo add a bookmark, enter a name for it and its URL, then click |
Knox Platform for Enterprise Premium |
Text Scaling |
Forces changing the text size on web pages on Knox Browser. Only available if the Knox Browser App policy is set to Use. Values
If this value is unset, then the text size defaults to 100%, and the device user can change it. |
Knox Platform for Enterprise Premium |
> Ratio |
Specifies the scale of the text size on Knox Browser. Only available if the Knox Browser App and Text Scaling policies are set to Use. ValuesTo set the scale, adjust the slider. The slider has a range of 50–200% and moves in 5% increments. |
Knox Platform for Enterprise Premium |
Force Enable Zoom |
Forces changing the zoom level of web pages on Knox Browser. Only available if the Knox Browser App policy is set to Use. Values
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Knox Platform for Enterprise Premium |
> Ratio |
Specifies the zoom level of web pages on Knox Browser. Only available if the Knox Browser App and Text Scaling policies are set to Use. ValuesTo set the scale, adjust the slider. The slider has a range of 100–200% and moves in 10% increments. |
Knox Platform for Enterprise Premium |
Wi-Fi
Configures the Wi-Fi settings, such as SSID, security type, and proxy.
Click to add a configuration. You can add or edit up to 50 configurations when you save the profile.
Wi-Fi configuration is not applied to the Work Profile area of devices.
- For devices enrolled as Fully Managed with Work Profile, the Wi-Fi configuration is applied only to the Fully Managed area of the device.
- For device enrolled as Work Profile, the Wi-Fi configuration is not applied.
In addition to the general considerations applicable to all policies, consider the following when creating a Wi-Fi configuration:
- If a device user deletes the initial auto-applied configuration, the deleted configuration is automatically re-applied when the device is rebooted.
Policy | Description | Supported system |
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Configuration ID | Assign a unique ID for each Wi-Fi setting. | |
Description | Enter a description for each Wi-Fi setting. | |
Network Name (SSID) |
Enter an identifier of a wireless router to connect to. You can also click Lookup to open the reference items list and select an item from it. The reference value is automatically entered. |
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Remove available | Allows users to delete the Wi-Fi settings. | |
Automatic Connection |
Controls whether the device automatically connects to this network. Values
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Allows to hide the network from the list of available networks on the device. The SSID does not broadcast. | ||
Security type | Specifies the access protocol used and whether certificates are required. | |
> WEP | Set a WEP KEY index from WEP KEY 1 to 4. | |
> WPA/WPA2-PSK | Enter a password. You can enter up to 100 characters for the password. | |
> 802.1xEAP |
Configure the following items:
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CA certificate | Select a root certificate. Among the certificates registered in Advanced > Certificate > External Certificate, those with the Purpose set as Wi-Fi and the Type set as Root are included on the list. | |
Proxy configuration | Select a proxy server configuration method. You can use the server to route through the proxy server when the device is connected to Wi-Fi. | |
> Manual |
Configure the proxy server manually.
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> PAC automatic configuration |
Configure the proxy server automatically. You should enter the PAC web address, the URL of the PAC file that automatically determines which proxy server to use. |
VPN
Configures a VPN (Virtual Private Network) on Android Enterprise devices.
You can configure the VPN settings to connect to a private network through a public network. Click to add a configuration. Only the Pulse Secure VPN type can be configured for Android Enterprise devices.
You can add or modify only one configuration when you save the profile.
Policy | Description | Supported system |
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Configuration ID | Assign a unique ID for the VPN setting. | |
Description | Enter a description for the VPN setting. | |
VPN type | The VPN type is set to Pulse Secure by default and you cannot change it. | |
Always On VPN | Creates a VPN connection when the device starts and maintains it while the device is turned on. | |
Server URL | Enter the URL of the VPN server. | |
Authentication Type | Select an authentication type for the VPN connection between Password, Certificate, and both. | |
User name |
Enter the user ID for the VPN connection. You can also click Lookup to open the reference items list and select an item from it. The reference value is automatically entered. |
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Password | Enter the password for the VPN connection. | |
Identity Certificate | Select a certificate to identify itself to its peer. | |
Route Type | Set to use the VPN settings for the entire device or for selected applications. | |
> Apps to use VPN Configuration | Select applications to allow or disallow from using the VPN. To add an application, click Allowlist Apps or Blocklist Apps, click Add, and then select applications in the Select Application window. |
Bookmark
Configures the bookmark settings, such as the configuration ID and installation area. For Android Enterprise devices, a shortcut to the bookmarked address of a specific URL is created on the home screen of the device, not in the web browser.
Click to add a configuration. You can add or edit up to 100 configurations when you save the profile.
In addition to the general considerations applicable to all policies, consider the following when configuring bookmarks:
- If a device user deletes the initial auto-applied configuration, the deleted configuration is automatically re-applied when the device is rebooted.
- If you configure multiple policies under a policy group, the device user must apply the policy settings manually.
- Only the device user can delete the shortcuts manually.
Deleting a bookmark policy from the Knox Manage agent can render different effects based on the OS version. In both cases, manual deletion by the device user is recommended:
- Android Pie (9.0) — Shortcuts still appear grayed out on the home screen.
- Android Oreo (8.0) — Shortcuts are not removed.
Policy | Description | Supported system |
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Configuration ID | Assign a unique ID for each bookmark setting. | |
Description | Enter a description for each bookmark setting. | |
Installation area |
Specifies a location to install the bookmark.
NOTE — For Android 8 and higher, you must install the bookmark shortcuts manually. Bookmark shortcuts are automatically installed for Android versions lower than 8.0.
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Shortcut image | Select a shortcut icon to be created on a user device. | |
Bookmark page URL | Enter a website address to go to when a bookmark is selected. | |
Bookmark name | Enter the bookmark name to be displayed as a title in the bookmark. |
APN
Configures the device's Access Point Name (APN) settings for cellular data connectivity.
Click to add a configuration. You can add or edit up to 20 configurations when you save the profile.
In addition to the general considerations applicable to all policies, consider the following when creating an APN configuration:
- If a device user deletes the initial auto-applied configuration, the deleted configuration is automatically re-applied when the device is rebooted.
- If you configure multiple policies under a policy group, the device user must apply the policy settings manually.
- If you configure one APN, then the APN configuration automatically applies when the profile is pushed to a device. However, if you configure multiple APNs, none of them apply automatically, and the device keeps its default APN. If multiple APNs are available but a specific one is required, instruct the device user to apply it using the Knox Manage agent.
- If you're configuring an APN for a Samsung device running Android 11 and lower, don't configure an APN for both the Android Enterprise profile and Samsung Knox profile types. Configure it for only one.
Policy | Description | Supported system |
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Configuration ID |
Specifies the name of the APN configuration. Each configuration name must be unique. ValuesEnter a name. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Description |
Specifies the description of the APN configuration. ValuesEnter a description. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Remove available |
Toggles whether the device user can delete the APN. Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Access Point Name (APN) |
Specifies the name of the APN, which is comprised of the network identifier and optional operator identifier. ValuesEnter a name. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Access Point Type |
Specifies which connection services to allow for this APN. Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Mobile Country Code (MCC) |
Specifies the MCC of the APN. ValuesEnter a 3-digit MCC. Click Lookup to browse and select available lookup items to include in the MCC. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Mobile Network Code (MNC) |
Specifies the carrier's MNC for the APN. ValuesEnter a 2- or 3-digit MNC. Click Lookup to browse and select available lookup items to include in the MNC. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
MMS Server (MMSC) |
Specifies the address of the carrier's MMS server. ValuesEnter a URL. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
MMS Proxy Server |
Specifies the address of the carrier's MMS proxy server. ValuesEnter an IP or domain. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
MMS Proxy Server Port |
Specifies the port of the carrier's MMS proxy server. ValuesEnter a port. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Proxy Server |
Specifies the address of the carrier's WAN proxy server. ValuesEnter a URL. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Proxy Server Port |
Specifies the port of the carrier's WAN proxy server. ValuesEnter a port. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Access Point Username |
Specifies the account username to use when connecting to the APN. ValuesEnter a username. By default, the field contains the ${UserName} lookup item, which substitutes for the username associated with the device in Knox Manage. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Access Point Password |
Specifies the account password to use when connecting to the APN. ValuesEnter a password. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Authentication Method |
Specifies the protocol to use when authenticating with the APN. Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
APN Protocol |
Specifies the communications protocol to use when connecting to the APN. Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
APN Roaming Protocol |
Specifies the communications protocol to use when connecting to the APN while the device is roaming. Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Mobile virtual network operator Type |
Specifies the type of identifier used by the APN's mobile virtual network operator (MVNO). Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Bearer | Enables specifying which wireless broadcast standards can be used when connecting to the APN. |
Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Bearer List |
Specifies which bearer types can be used when connecting with the APN. Only available if the Bearer policy is set to Apply. Values
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Fully Managed — Android 9 and higher Samsung device — Android 9 and higher |
Certificate
Allows using new certificate authority (CA) certificates and configuring the certificate settings. You can install a user certificate on a device and use the certificate through Wi-Fi or on websites.
Click to add a configuration. You can add or edit up to 20 configurations when you save the profile.
In addition to the general considerations applicable to all policies, consider the following when configuring certificates:
- If a device user deletes the initial auto-applied configuration, the deleted configuration is automatically re-applied when the device is rebooted.
- If you configure multiple policies under a policy group, the device user must apply the policy settings manually.
Policy | Description | Supported system |
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Configuration ID | Assign a unique ID for each certificate setting. | |
Description | Enter a description for each certificate setting. | |
Install Area | Specify where the certificate should be installed. | |
User certificate input method |
Select an input method for entering certificate information.
NOTE — Navigate to Advanced > Certificate > External Certificate to register network settings for each purpose.
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Certificate Category |
Select a certification category when EMM Management Certificate is selected in User certificate input method,
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Apps with Delegated Certificate Management | Add specific applications, which are installed on the device, to grant silent privileged access using a certificate while running. |