- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Add message templates
You can add general purpose email templates or templates for sending out temporary passwords.
To add a new template, complete the following steps:
- Navigate to Setting > Message Template.
- On the “Message Template” page, click Add.
- On the “Add Message Template” page, enter the following information:
- Template Name—Enter the template name.
- Template Type—Select a type of the message template between Email and SMS.
- Message Type—Select the purpose of the email.
- Description—Enter a brief description of the template.
- Message Subject—Enter the email subject line.
- Content—Enter the body of the message.
- If you click Search, you can select reference items that are replaced with actual values when the email is sent. Double-click an item to add it to content. For emails that send a temporary password to a user, Temporary Password must be added.
- To add an image to the template, click
and add an image in the URL format.
- Click Save.
- In the "Save Message Template" window, click OK.
NOTE—
- Among the reference items in the “Reference Items” window, Copyright, EMM/TMS Service URL, OTP Issuing URL are provided by Knox Manage. When you add one of the items, their actual values are displayed in the template. If the values remain blank, contact the Knox Manage Support team.
- Some characters can be automatically converted due to a cross-site scripting (XSS) issue while adding a new template. For example, “onclick” is converted to “on-click.”
The following characters are converted: onafterprint, onbefor, onerror, onhashchange, onload, onmessage, onoffline, ononline, onpage, onpopstate, onresize, onstorage, onunload, onblur, onchange, oncontextmenu, onfocus, oninput, oninvalid, onreset, onsearch, onselect, onsubmit, onkey, onclick, ondblclick, ondrag, ondrop, onmouse, onscroll, onwheel, oncopy, oncut, onpaste, onabort, oncanplay, oncuechange, ondurationchange, onemptied, onended, onpause, onplay, onprogress, onratechange, onseek, onstalled, onsuspend, ontimeupdate, onvolumechange, onwaiting, onshow, ontoggle, script, frame, object, embed, meta, div, style, form, isindex, body, base, bgsound, xml, document, applet, grameset, layer, alert