- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Add message templates
You can add general purpose email templates or templates for sending out temporary passwords.
To add a new template, complete the following steps:
- Navigate to Setting > Message Template.
- On the Message Template page, click Add.
- On the Add Message Template page, enter the following information:
- Template Name—Enter the template name.
- Template Type—Select a type of the message template between Email and SMS.
- Message Type—Select the purpose of the email.
- Description—Enter a brief description of the template.
- Message Subject—Enter the email subject line.
- Content—Enter the body of the message.
- If you click Search, you can select reference items that are replaced with actual values when the email is sent. Double-click an item to add it to content. For emails that send a temporary password to a user, Temporary Password must be added.
- To add an image to the template, click
and add an image in the URL format.
- Click Save.
- In the Save Message Template screen, click OK.
NOTE—
- Among the reference items in the Reference Items screen, Copyright, EMM/TMS Service URL, OTP Issuing URL are provided by Knox Manage. When you add one of the items, their actual values are displayed in the template. If the values remain blank, contact the Knox Manage Support team.
- Some characters can be automatically converted due to a cross-site scripting (XSS) issue while adding a new template. For example, onclick is converted to on-click.
The following characters are converted—onafterprint, onbefor, onerror, onhashchange, onload, onmessage, onoffline, ononline, onpage, onpopstate, onresize, onstorage, onunload, onblur, onchange, oncontextmenu, onfocus, oninput, oninvalid, onreset, onsearch, onselect, onsubmit, onkey, onclick, ondblclick, ondrag, ondrop, onmouse, onscroll, onwheel, oncopy, oncut, onpaste, onabort, oncanplay, oncuechange, ondurationchange, onemptied, onended, onpause, onplay, onprogress, onratechange, onseek, onstalled, onsuspend, ontimeupdate, onvolumechange, onwaiting, onshow, ontoggle, script, frame, object, embed, meta, div, style, form, isindex, body, base, bgsound, xml, document, applet, frameset, layer, alert.