- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Add apps
To assign app to an organization, group, or device, you must first add them as a managed app to your tenant.
Android app support
For Android Enterprise devices, the app store in the Knox Manage agent opens the managed Google Play Store app, which shows all assigned and available Managed Google Play apps.
For Android Legacy devices, the app store in the Knox Manage agent shows all assigned internal apps available for installation through the agent.
The following tables provide detailed compatibility information for each app source broken down by Android version and management mode, split between devices made by Samsung and other manufacturers:
Samsung device by platform and management mode | Internal app | Google Play app (legacy) | Managed Google Play app |
---|---|---|---|
Android Legacy (7 or higher) | All | Manual installation | - |
Android with Knox (7 or higher) | All | Manual installation | - |
Android Enterprise, fully managed (7 or higher) | All | - | All |
Android Enterprise, personally-owned device with a work profile (7 or higher) |
Android 7 not supported Android 8 and higher with KPE Premium license |
- | All |
Android Enterprise, company-owned device with a work profile (11 or higher) | All with KPE Premium license | - | All |
Android Enterprise, fully managed device with a work profile (8 to 10) |
Android 8 with KPE Premium license Android 9 and 10 |
- | All |
Other Android device by platform and management mode | Internal app | Google Play app (legacy) | Managed Google Play app |
---|---|---|---|
Android Legacy (7 or higher) | Manual installation | Manual installation | - |
Android with Knox (7 or higher) | - | - | - |
Android Enterprise, fully managed (7 or higher) | All | - | All |
Android Enterprise, personally-owned device with a work profile (7 or higher) | - | - | All |
Android Enterprise, company-owned device with a work profile (11 or higher) | - | - | All |
Android Enterprise, fully managed device with a work profile (8 to 10) | Android 9 and 10 | - | All |
Windows app support
Managed Windows apps are divided between internal and public sources. The Knox Manage agent on Windows has an Application Store page, which the device user can browse for all managed apps. When they select an app, it either installs from the agent, or takes them to the Microsoft Store, where they can install it like a normal app.
There are two Windows app types, each with different installation rules:
- Public apps available through the Windows Store
- Internal apps available through the Knox Manage agent
Device users can browse public apps on the Knox Manage agent, which redirects them to the Microsoft Store for download.
You can configure internal apps to either automatically install to the device, or be made available for download directly from the Knox Manage agent. Knox Manage supports two Windows installer technologies for internal apps:
- Universal Windows Platform (UWP):
- Appx or APPXBUNDLE file format
- MSIX or MSIXBUNDLE file format
- Windows Installer (MSI):
- MSI file format
Chrome OS app support
Managed Chrome OS apps are divided between three app sources, each with different methods for adding them:
- Managed Google Play — Add an app through an iframe of the Google Play console on the Knox Manage console, the same way you add managed apps in Android. Even though both Android and Chrome OS use the same app store, you can't create one app configuration and assign it to both types of devices — you'll need to manage a separate app configuration for each.
- ID — Add an app or a Chrome browser extension by entering a valid identifier from Google Play or the Chrome Web store. To obtain an identifier, see Get Chrome app or extension IDs.
- URL — Add an app by entering its URL.