Add an administrator

To add an administrator account, do as follows:

  1. Navigate to Setting > Administrator.
  2. On the Administrator page, click Add.
  3. On the Add Administrator page, enter the following information:
    • Event Type—Select how to add an administrator.
      • New—Create a new administrator account.
      • EMM User—Select a user from among the previously added users to be an administrator.
    • Admin ID—Enter the administrator ID.
    • Admin Name—Enter the administrator name.
    • Email—Enter the administrator’s email address.
    • Mobile Number—Enter the mobile phone number of the administrator.
    • Type—Select the administrator type.
    • Menu—Select the administration rights to give to the administrator.
    • Service Type—Select which device commands service administrators are allowed to use.
      • Allow All Device Command—Allows service administrators to use all device commands.
      • Selected Device Command Only—Allows service administrators to use only selected device commands.
    • Device Command—Select a device command to allow for service administrators.
  4. Click Save.

Changing passwords (super administrators)

Super administrators can change their account passwords and the passwords of sub-administrator accounts.

To change passwords, do as follows:

  1. Navigate to Setting > Administrator.
  2. On the Administrator page, click the check box for an administrator you want to change the password of, and then click Change Password.
  3. On the Change Password screen, enter a new password.
  4. Click Save.

Changing passwords (sub-administrators)

The super administrator sets the initial password. Sub-administrators must ask the super administrator for an initial password for their first login. After the initial login, the Change Passwordscreen opens, allowing sub-administrators to change the password.

NOTE—In accordance with each country or region's privacy policies, be sure to notify the administrator or obtain consent before registering.
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