- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Knox Mobile Enrollment
- Knox Configure
- Introduction
- Get started
- How to guides
- Manage licenses
- Release notes
- Provide feedback
- Troubleshoot
- Wearables
- FAQ
- KBAs
- Knox Capture
- Welcome
- Overview
- How-to guides
- Manage licenses
- Scanning profiles
- Apps and activities
- Scan engine settings
- Keystroke output and data formatting
- Export configuration and deploy through EMM
- Set the camera scan trigger
- Connect a hardware scanner
- Configure the output path
- Check a configuration in test mode
- Use intent output
- Knox Capture AR
- Get started
- How-to videos
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Capture Scandit Edition
- Introduction
- How it works
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Complete device management
- Delete devices
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- Start and stop blinking reminder
- Lock and unlock devices
- Send relock timestamp
- Update or disable offline lock policy
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Knox Guard (KG) is a cloud based service which enables you to guard your device enterprise assets or payment plans from fraud and theft.
With Knox Guard, you can remotely manage, message, and, if necessary, lock Samsung devices to reduce your organization's financial risk, device black market sales, and overdue subscriber payments.
Audience
This document is intended for:
- IT Admins — Learn how to manage and secure devices with Knox Guard.
Try the solution
Guard your enterprise device assets by tracking payments, remote device management, and lock Samsung devices to reduce financial risks.
START TUTORIALAbout Knox Guard
Knox Guard is a cloud-based solution that protects you against theft, loss, or financial default on your mobile devices. Using Knox Guard, you can set granular restrictions on the devices such as enable/disable certain SIMs, lock a device when it hasn't been online for a defined period of time, send payment overdue reminders and much more.
Key Knox Guard features include:
- Notifications — Notifications can be sent from Knox Guard to selected devices. You have the option to show the notification on full-screen.
- Blink reminders — Blinking, non-dismissible, payment reminder messages can be remotely sent to delinquent devices in real-time until their payment status has been restored to good standing.
- Device lock/unlock capability — Knox Guard can lock down an end user's device as a last resort payment recovery option. Once locked, the device's USB, Bluetooth, NFC, FOTA, factory reset, and binary flashing capabilities are restricted. Once the user's payment subscription has been restored to good standing, the device can be unlocked and functionality restored.
- Delete devices — Permanently remove a device from Knox Guard when in a rejected or payment complete state. Devices can also be removed during the Completing state.
- Manage resellers — Register approved resellers so Samsung can verify their device ownership and assist in preventing erroneous enrollments.
- Manage administrators & Roles — Create custom roles and assign them to sub-admins to easily manage your fleet of devices.
- Manage policies — Set default enrollment settings, notifications, blink reminders, device lock and EULA values that can be applied to all devices managed by Knox Guard.