- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
KG Knowledge Base Articles (KBAs)
Explore our knowledge base for:
- Known KG advanced issues and their workarounds
- How-to guides for less common setups
- General KG advanced articles
How to display app icons on the lock screen
How the SIM control lock policy works on dual-SIM supported devices
About Knox Guard's installation policy
About Knox Guard's SIM control policy
About Knox Guard's mobile number (IMSI) lock policy
About Knox Guard's offline lock policy
How to set up Knox Guard SIM control
How to unlock a device using a pin in Knox Guard
How to use Auto-Lock Feature in Knox Guard
How to allow incoming calls when the device is locked in Knox Guard
How to update the lockscreen message in Knox Guard
Knox solution availability by Samsung OS type
Upload a device through Knox Guard Portal
Which device types are supported by Knox solutions
Update Lock screen Message without changing Device Status
How to install/update and application on devices through Knox Guard
Can you complete and/or delete a device from any state?
Can we complete, delete and re-enrol the same device?
After the initial device setup, when does it connect with the Knox Guard service?
How to unlock devices using pin code?
Can we make an application available on lock screen without pushing it via KG?
What happens to a Knox Guard managed device once it is fully paid for by the end user?
Who uploads devices to Knox Guard?
Can an admin accept multiple pending devices into Knox Guard at once?
What does a Complete device status mean in Knox Guard?
What are the options for stopping payment blink reminders on an overdue device?
How do I restrict a device to a particular telecom operator?
How do I restrict a device to the first inserted SIM of an allowed telecom operator?