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Default relock reminder

Default relock reminder

Configure reminder messages to let the end users know that their devices will be locked soon. For the reminder to be delivered, the device must be turned on (through Device actions) before the configured time setting below is reached.

To set Knox Guard PAYG device lock settings:

  1. Select Policies from the left-hand navigation menu.
  2. Select DEFAULT RELOCK REMINDER from the MESSAGING field
  3. Set the Reminder value to the number of days before the device relock timestamp will be reached.
  4. Define the 350 character maximum Message devices receive informing the end users that the device will be locked.
  5. Enter the Phone number of the contact resource locked device users call for restoring their locked device. Special characters can be used if necessary.
  6. Select SAVE to apply the changes.