Menu

How to allow incoming calls when the device is locked in Knox Guard?


Overview

This feature allows end users to receive incoming calls from allow-listed numbers even if the device is locked. Calls from up to 10 numbers can be allowed and remaining will be blocked.

Steps need to be followed:

KG Portal Policies > Default lock Screen > Incoming Calls > Check ‘Block incoming calls when device is locked’ > Input number in ‘Allow calls from the following phone numbers’ > Click on Plus Icon if more numbers need to be added.

Additional Information

To read more about Knox Guard, please refer Knox Guard Guide or mail us to knoxguard@samsung.com