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No firmware available when selecting a version

Last updated January 23rd, 2025

Categories:

Environment

  • Knox E-FOTA 25.01

Overview

When configuring a Knox E-FOTA campaign, you might encounter an issue where selecting a firmware version in the Edit device and firmware dialog results in the following error:

No firmware available. Please try again.

Resolution

On January 23, 2025, the Knox E-FOTA team released a fix to resolve this issue. No further action is required from you.

If you’re still experiencing this issue, submit a support ticket.

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