- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Welcome
- Overview
- How-to guides
- Manage licenses
- Scanning profiles
- Apps and activities
- Scan engine settings
- Keystroke output rules
- Export configuration and deploy through EMM
- Set the camera scan trigger
- Connect a hardware scanner
- Configure the output path
- Use the scanner overlay
- Check a configuration in test mode
- Use intent output
- Knox Capture AR
- Get started
- How-to videos
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Capture: Scandit Edition
- Introduction
- How it works
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Information about using Enterprise Edition devices with Knox Configure
Environment
- Knox Configure
- Enterprise Edition (EE) device
Overview
The following will outline some general information about using Enterprise Edition devices with Knox Configure.
How do I upload and configure a profile to an Enterprise Edition device in Knox Configure?
Uploading and assigning EE devices in Knox Configure works the same as non-EE devices.
One distinguishing detail is that when an EE device is uploaded, it will automatically have an Enterprise Edition tag appended to them.
Licensing
- Starting June 17th, 2021, EE devices no longer require a EE-specific license key for Knox Configure. They can now be assigned a regular Knox Configure license.
- Starting August 1st, 2021, EE Licenses will no longer be able to be generated in samsungknox.com
EE devices no longer require a Knox Configure EE license key. Assigning an EE device will work the same as non-EE devices and can use the same licenses.
If you still have a Knox Configure EE legacy license key, EE devices released before August 1st, 2021 can still be assigned the EE legacy license key. EE devices released after August 1st, 2021 cannot be assigned an EE legacy license key.
See more information about license key management in Knox Configure here.
If you encounter an error with assigning an EE device, please submit a support ticket from your Knox User Dashboard. Ensure you include the information below:
The Knox customer ID of the account
The error message
Any license specific information related to the issue
Tags to organize Enterprise Edition devices
To determine whether a device model is eligible for EE, you can now check to see if it has an Eligible for Enterprise Edition tag. On the Device Details panel, devices are now auto-tagged to differentiate between old and new EE devices. Old EE devices are tagged with Enterprise Edition and 1 more. When you hover over the 1 more tag, it displays Eligible for Enterprise Edition. New EE devices are only tagged with Enterprise Edition. The EE tags are displayed first, followed by other tags in alphabetical order.
