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If a trial license expires before it's upgraded, how can I apply a commercial license?

Environment

  • Knox Configure

Overview

If a trial license has expired, you must assign devices with a new valid license. After you assign devices in the Knox Configure console, on the device the user must go to Settings > About phone > Software info > Knox Configure > Apply latest profile to trigger re-enrollment in Knox Configure. Additionally, devices can be re-enrolled after a factory reset or at configure.samsungknox.com.